Janitorial Supervisor - Venues

JOB SUMMARY

Supervisor oversees day to day janitorial operations and administrative activities.  Ensures that quality control measures are in place to maintain high levels of service with customer specifications/contract requirements.  Conducts inspections, controls inventory and maintains equipment.  Responsible for excellent client relations.  Position reports to Manager/District Manager.

POSITION REQUIREMENTS – ESSENTIAL FUNCTIONS

• Supervises and directs the operations of assigned cleaning staff.  This includes both regular cleaning operations and specialty operations.
• Responsible for the direction, coordination and evaluation of personnel.  Carry out supervisory responsibilities in accordance with Company policies
• Ensures that all required paperwork and reports are submitted time and accurately, i.e. payroll and inspections.
• Positions may be assigned regular cleaning duties.
• Conducts regulatory and safety awareness training.
• Suggests to management that Corrective disciplinary action and positive reinforcement may be required for account staff.
• Promote and exhibit Company culture and values.
• Maintain daily communication within your account with cleaners and leads to resolving issues or problems. Investigate employee incidents and accidents.
• Ensure that customer cleaning specifications are being followed and check regularly on customer satisfaction.
• Other duties as assigned by management. 

ESSENTIAL EXPERIENCE AND EDUCATION

• High School Diploma/GED.  Will consider experience in lieu of educational requirements.

• 2 to 4 years experience in janitorial services or service equivalent in a supervisory capacity 
• Excellent Organizational, Customer Service and Management skills 
• Ability to work in a diverse environment.
• Strong oral and written communication skills. 
• Basic computer experience, emails and Word
• Ability to multi-task.

PHYSICAL DEMANDS

• Sustained periods of standing, sitting, walking and kneeling

• Ability to lift up to 15 pounds on a regular basis