Back to search
Job description:
We are a busy OB/GYN Practice located in Roswell with an immediate opening for a Front Desk Receptionist to join our team. The right candidate will possess key strengths in data entry and patient services.
Essential job functions:
- Maintains reception area and conference room for order and cleanliness on a daily basis
- Welcomes patients and office guests, offering coffee and beverages
- Schedule/Reschedule appointments for new and returning patients, places appointment reminder calls
- Accurately enters personal, guarantor and insurance information into Software Program
- Answers all incoming calls in a timely and professional manner, transfers calls appropriately, maintains confidentiality (i.e. quiet and confidential are usually the manner for all phone calls)
- Takes and relays messages in a timely and efficient manner. Checks voice mail when indicated
- Addresses patient inquiries and provides support as needed
- Performs other related duties as required
Qualifications:
- Must have a High School Diploma or an equivalent degree
- Experience as receptionist or customer service role.聽(medical office setting聽strongly preferred)
- Spanish bilingual strongly preferred聽
- Must possess strong verbal and written communication skills
- Able to deal with a variety of customers professionally and cheerfully, even under pressure
- Strong data entry skills, general clerical aptitude and basic knowledge of record keeping
- Able to make simple computations and tabulations accurately and with reasonable speed
- Provide strong problem-solving abilities
- Maintain strict confidentiality and adhere to HIPAA regulations
- Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines
- Skilled in Microsoft Word and Excel
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Roswell, GA 30076 (Required)
Ability to Relocate:
- Roswell, GA 30076: Relocate before starting work (Required)
Work Location: In person
Requirements
KNOWLEDGE,SKILLS AND ABILITIES
路聽聽聽聽聽聽聽聽 Self motivated and self directed,taking action
路聽聽聽聽聽聽聽聽 Understand the role of teamworkin providing a quality service
路聽聽聽聽聽聽聽聽 Understand the accuracy whendealing with patients
路聽聽聽聽聽聽聽聽 Possess a general clericalaptitude and basic knowledge of record keeping
路聽聽聽聽聽聽聽聽 The ability to communicateeffectively with a wide range of people professionally and cheerfully, evenunder pressure
路聽聽聽聽聽聽聽聽 Maintain confidentiality anddiscretion as a rule
路聽聽聽聽聽聽聽聽 Able to understand and followsimple oral and written instructions and adhere to prescribed departmentalroutines
Benefits
- 3 weeks vacation time
- Health Insurance
- Employer Contribution to Health Insurance
- 401(k) Plan available (after one (1) of employment)
Learn more about this Employer on their Career Site
