Goodman Dermatology - Front Desk Receptionist - Roswell

Medical Receptionists are the first point of administrative contact for patients in the office. They perform essential office functions, such as greeting patients, scheduling, and checking them in and out for appointments.

ESSENTIAL FUNCTIONS

• Greets and welcomes patients as they arrive for their appointments.
• Registers new patients and updates existing patient demographics by collecting all necessary documentation for treatment and accurately collecting and applying payments for services and products.
• Answers the phone politely and consistently using proper telephone etiquette; directs calls as needed. 
• Facilitates patient flow by notifying clinical staff of arrivals, monitoring delays, communicating with patients and clinical staff, and checking patients in and out for appointments. 
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. 
• Learns new products and maintains an accurate inventory of all items. 
• Ensures a positive experience for each patient through excellent customer service practices. 
• Verifies patient health benefits with approved healthcare companies. 
• Responsible for scheduling appointments
• Sends out and receives medical records and referrals for patient care.
• Keeps reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner. 
• Other duties as assigned.

 We offer competitive salaries and benefits:

• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.  
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts on services

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-Time
• Monday – Friday  
• 8 am - 5 pm, some weekend hours as needed

 LOCATION - Roswell

QUALIFICATIONS

Education - High school diploma or equivalent required.

Experience – 1 -2 years of medical office experience preferred.

Communication – Excellent oral communication skills; ability to communicate effectively. 

Work Style - Must be able to work well independently but ask for help when needed; ability to analyze and interpret information, and to interact and decipher information telephonically and electronically.

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians deliver exceptional patient care and the highest-quality outcomes. From common rashes to skin cancer treatment, plastic surgery, and a range of vein treatments, no case is beyond our experience and expertise!