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Customer Experience Specialist

Honeywell
Posted 2 months ago, valid for 11 days
Location

Salem, OR, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Honeywell is seeking a Customer Experience Specialist to join their Customer Service team in Salem, OR, on a hybrid work schedule.
  • This role involves managing order processing and customer accounts to ensure high customer satisfaction and timely order fulfillment.
  • The position reports to the Sr Customer Experience Supervisor and requires collaboration with cross-functional teams to resolve issues efficiently.
  • Candidates should have a minimum of 3 years of experience in customer service or a related field.
  • The salary for this position is competitive and commensurate with experience.

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service team, where you will ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index.

You will report directly to our Sr Customer Experience Supervisor and you’ll work out of our Salem, OR location on an  Hybrid  work schedule.

In this role, you will impact the overall customer satisfaction by managing order processing, purchasing activities, and ensuring timely and accurate order fulfillment. You will play a key role in maintaining customer accounts and collaborating with cross-functional teams to deliver quality service and resolve issues efficiently.


Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.



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By applying, a Honeywell account will be created for you. Honeywell's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.