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Bilingual Express Service Advisor

UNIVERSAL TOYOTA
Posted a month ago, valid for 10 days
Location

San Antonio, TX, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Universal Toyota is seeking reliable and performance-driven individuals for the role of Express Maintenance Service Advisors.
  • The position involves greeting customers, consulting with technicians, and managing service center scheduling.
  • Candidates must possess excellent customer service skills and be able to work under pressure.
  • The job requires a minimum of 2 years of experience in a customer service or automotive environment.
  • Salary for this position is competitive and commensurate with experience.

Description

Universal Toyota is currently seeking reliable, performance-driven individuals to add to our award-winning team of Express Maintenance Service Advisors. Duties and responsibilities may include the following:

  • Greeting customers and assisting them with service needs.
  • Consulting with technicians about needed repairs and recommendations on customers' vehicles.
  • Answering customer questions about service outcomes and consulting with technicians when necessary.
  • Informing customers about potential cost savings and warranty protections.
  • Assisting customers with deciding to fix their car through the dealership's shop or trading the vehicle in
  • Overseeing and managing the service center's scheduling and workflow.

Requirements

  • Must have great customer service skills.
  • Must be an active listener.
  • Team player.
  • Must be able to work and perform under pressure and promise times.





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