Medical Assistant-Senior (HOPD Neurosurgery Clinics)

Responsibilities

• Intakes patients by obtaining vital signs and weight.
• Obtains history, chief complaint, medications, allergies and documents appropriately in the EMR.
• Report all pertinent findings to Physicians.
• Manages patient appointments according to the Physician's schedules and protocols.
• Answers messages from patients by clinic policy.
• Handle all medication refills or request via clinic policy.
• Prepares charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
• Communicate all necessary patient information to physician in a timely manner.
• Handles and answers external as well as internal phone calls and assists in department call center transferring calls to the appropriate departments.
• Provides in-service training and precepts Medical Assistants.
• Participates in developing best practices in clinical workflows.
• Performs Point of Care Testing (POCT), documents and reports clinical findings to Registered Nurse (RN) in charge and/or Provider.
• Performs all other duties as assigned.

Qualifications

• Supports the mission, vision and patient promise throughout all interactions.
• Communicates effectively, written and verbally.
• Possess analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Participates as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
• Knowledge of EPIC software; may be required to be EPIC super user.
• Meets all training and competency requirements.

EDUCATION:

High School Diploma or GED equivalent required. Completion of an accredited MA program required.

EXPEREINCE:

Five (5) years of directly-related experience as a Medical Assistant is required.  

LICENSES/CERTIFICATIONS:

Active CPR/BLS required.

Active CMA or RMA required.