Regulatory Compliance Engineer

Our Company

Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.

Summary/Objective

The Regulatory Compliance Engineer is responsible for ensuring that the company’s beverage dispenser products comply with all applicable federal, state, and international regulations. This role involves leading regulatory changes, managing compliance processes, and maintaining up-to-date knowledge of regulatory changes that could impact the business. The Regulatory Compliance Engineer will work closely with cross-functional teams including engineering, quality assurance, legal, and operations to ensure compliance throughout the product lifecycle.

Key Performance Indicators

• Collaborate with teams to ensure new product designs and line extensions meet and are approved for NSF/UL and other required regulatory requirements in a timely manner
• Minimize Audit findings by maintaining accurate agency files
• Deliver new, or updated, Agency Files in accordance with agreed upon schedule.
• Communicate and enable teams to be more aware of regulatory requirements to help simplify the approval process.

Essential Functions

• Ensure products comply with all applicable food safety (NSF) and product safety (UL…) regulations and standards for their intended use and markets
• Maintain expertise in NSF and other food safety requirements, supporting the design, manufacturing, certification, and approval of compliant products.
• Coordinate product safety and food safety certification activities, including preparation and submission of documentation, testing, audits, assessments, and certification renewals.
• Manage relationships with regulatory agencies and testing laboratories, providing required documentation, facilitating audits, addressing findings, and maintaining certifications.
• Maintain food safety and compliance documentation, track certification status, and ensure continuous regulatory compliance.
• Conduct risk assessments and implement controls to mitigate food safety and product safety hazards.
• Collaborate with Engineering, suppliers, and manufacturing partners to ensure compliance with food safety, sanitation, and product safety requirements, including validation of supplier certifications.
• Support compliance-related product changes through Engineering Change Requests (ECRs) and Engineering Change Orders (ECOs).
• Review product labeling, manuals, and marketing materials to ensure regulatory and certification compliance.
• Promote Good Manufacturing Practices (GMP), develop employee training programs, and foster a culture of compliance and continuous improvement.
• Identify and implement best practices and innovative solutions to strengthen compliance processes and product safety programs.

Knowledge, Skills & Abilities

• Good command and understanding or working knowledge of basic regulatory frameworks, general regulatory and internal control requirements as well as industry knowledge in all aspects of compliance. Certifications may include UL (Underwriters Laboratories), CSA (Canadian Standards Association), IEC (International Electrotechnical Commission) standards, Electronic Immunities and Emissions (EMC, FCC and similar), as well as local regulations or deviations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask, reprioritize, and respond to urgent requests.
• Proficiency in compliance management software and tools.
• Ability to communicate in Spanish is desired.

Education & Experience

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field required.
• Minimum of 5 years of experience in compliance management required within the manufacturing of food/beverage equipment industry.
• In-depth knowledge of NSF, UL, IEC, EC 1935/2004 regulations required.
• Certification in compliance, such as NSF’s Food Equipment Credentialing Exam or equivalent preferred.
• Experience with ISO 9001 (Quality Management Systems), ISO 14001 (Environmental Management Systems), or similar standards preferred.
• Project management experience preferred.
• Knowledge / experience working with ERP and PLM software

Work Environment

This job operates in a combination of lab and professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and documentation storage systems. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Physical Demands

Sitting, standing, walking and bending as needed. Using proper lifting techniques may be required to lift objects up to 25 lb. with assistance. May need to reach objects at or above should height.

“Lancer Worldwide is unable to sponsor applicants for employment-based visas for this position. All candidates must be legally authorized to work in the United States at the time of application and throughout employment, without the need for employer-sponsored visa status now or in the future.”

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.

EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

TBD