Cabin Service Supervisor

Job Description:

Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 62 cities across North America. We employ over 13,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years, and our strong reputation in ground services and hospitality is the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. The sky is the limit!

The Cabin Services Supervisor is responsible for ensuring that cabin cleaning crews work efficiently and safely to prepare aircraft for the next flight. Ideal candidates have at least one year of aviation cabin cleaning experience and previous leadership or supervisory experience. AGI provides paid on-the-job training, advancement opportunities, and safety incentive bonuses.

As an AGI Cabin Services Supervisor, you will:

• Supervise and direct the work of cabin lead and cabin cleaning team members as they service aircraft for your assigned shift and/or zone.
• Manage cabin cleaning manpower to ensure adequate staffing for your assigned shift.
• Serve as point person for customers and management to minimize or eliminate potential delays.
• Observe and enforce all AGI and Airline safety regulations as well as company policies.
• Delegate the work of ramp team members on your shift to ensure flights depart on time.
• Be responsible for conducting on-the-job training and coaching for new team members.
• Observe and enforce all AGI and airline safety regulations and company policies.
• Assist with all cabin cleaning team duties (perform aircraft security searches, clean and restock aircraft, etc.) as needed.

To be an AGI Cabin Services Supervisor, you must:

• Demonstrate strong communication skills to interact professionally with team members and station leadership
• Be at least 18 years of age and possess a high school diploma, GED or work experience equivalent.
• Be able to pass a drug screen and obtain airport security clearance, which includes an extensive 10-year employment, criminal record and residence background check

As an AGI Cabin Services Supervisor, you must be able to:

• Lift up to 30 pounds (14 kg) on a regular basis.
• Stand, lift, bend, push and pull on a frequent basis and for extended periods.
• Work around jet and machinery noises.

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! AGI employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.