Job Summary
Provides support for clinical facility site reviews. Â Under the supervision of leadership, uses clinical judgement within appropriate scope to independently conduct reviews and other monitoring activities for primary care providers, specialty care providers, skilled nursing facilities, sub-acute facilities, intermediate care facilities for developmentally disabled and community-based adult services sites, and other network providers. Â Completes reviews in alignment with local/state/federal requirements and internal Molina policies and procedures. Â Leverages survey review data to develop reports, document review outcomes, and identify opportunities for ongoing program improvement. Â Contributes to overarching strategy to provide quality and cost-effective member care.
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Job Duties
• Conducts onsite, virtual and/or desktop reviews, including but not limited to the following: Physical Accessibility Review Survey (PARS), CR5/ member grievance reviews, Healthcare Delivery Organization (HDO)/credentialing reviews, initial health appointment medical record reviews, quality grant program reviews, and Quality Assurance Performance Improvement (QAPI) reviews.
• Completes all aspects of facility site reviews using appropriate assessment tool and established regulations/policies and procedures.  Â
• Reviews and audits provider quality programs, processes, and policies.
• Documents discussions and correspondence in facility site review (FSR) files as appropriate.
• Documents review outcomes and other details in designated database, develops reports, and ensures proper document collection throughout the review process.
• Communicates and coordinates information and findings from site visits between FSR leadership, internal and external staff and customers.Â
• Assists with quality interventions program documentation and updates, reports, presentations, etc.
• Represents as a Molina liaison to address provider questions and concerns. Â
• Collaborates directly with providers to provide education, resources and tools to assist in achieving and maintaining compliance with local, state, and federal requirements. Â
• Provides tools and resources to promote and facilitate access to preventive and other important health services.Â
• Supports the development of facility site review policies, procedures and processes. Â
• Identifies and supports ongoing program improvement opportunities and initiatives.
• Provides technical assistance to providers, medical groups, and internal partners to enable delivery of accessibility information to Molina members.
• Participates in PARS trainings, internal/departmental/collaborative meetings, workgroups and completes required compliance trainings to maintain necessary knowledge and skills.
• Maintains confidentiality and compliance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Collaborates with leadership to establish individual and team goals.
• Completes special assignments and projects as assigned.Â
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Job Qualifications
REQUIRED QUALIFICATIONS:
• At least 2 years of related clinical/quality review experience, or equivalent combination of relevant education and experience.
• Active and unrestricted Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) in state of practice. This position requires same-day out-of-office travel 50- 75% of the time, depending on location. (on average the nurses are in the field 3-4 days per week)
This position may require multiple days’ out of town overnight travel 0 - 30% of the time, depending upon location.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and situations.
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
• Critical thinking skills.
• Proactive, detail oriented, and organized.
• Ability to work cross-functionally across a highly matrixed organization.
• Effective verbal and written communication skills. Â
• Microsoft Office suite and applicable software programs proficiency.
PREFERRED QUALIFICATIONS:
• Managed care experience.
• Quality improvement and/or auditing experience.
• Successful completion of PARS training and/or PARS certification.
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To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Learn more about this Employer on their Career Site
