Medical Billing & Administrative Support Coordinator

About the Role:

As the Medical Billing & Administrative Support Coordinator at The Arc of San Diego, you’ll play a vital part in our mission to empower individuals with disabilities. This dual-role position blends precision and compassion—handling billing operations with accuracy while supporting our Community Living and Employment Services teams with essential administrative tasks.

You’ll be the go-to person for organizing medical records, coordinating with vendors and insurance providers, and ensuring timely billing and reporting. Your work will directly contribute to the smooth functioning of our services and the well-being of the people we serve.

Location: 3030 Market St. San Diego Ca 92102 

Pay: The pay range for this position is $22-$25.

Schedule: Mon- Fri 8a-5p (this is an onsite position)

Who you Are:

You’re someone who thrives in a fast-paced environment, enjoys working with data, and values making a difference. You’re passionate about helping others live more independent lives and are comfortable juggling multiple responsibilities—from financial reporting to medical record coordination.

Requirements:

• Associate’s degree (Bachelor’s in healthcare admin or related field preferred)

• 1–2 years experience in billing, bookkeeping, or medical administration

• Strong Excel skills and ability to analyze data

• Familiarity with HIPAA and insurance regulations

• Ability to manage electronic health records and case management systems

• Excellent communication and organizational skills

• Comfortable using technology and personal devices for work

We'd love it if:

• You’re bilingual (English-Spanish)

• You’ve worked with Medi-Cal billing and Treatment Authorization Requests (TARs)

• You’re proactive, resilient, and culturally aware

• You enjoy solving problems and improving systems

The Arc of San Diego is an Equal Opportunity Employer. We have a strict policy against harassment and retaliation of any type and are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Our goal is to provide a work environment free from discrimination, harassment, and retaliation as well as other disrespectful or other unprofessional conduct based on any protected class or any combination of two or more protected classes: race (including natural hairstyles and hair texture), color, religion (including religious dress and grooming practices), national origin (including language use restrictions), age (40 and over), legally protected medical condition (including cancer and AIDS/HIV), physical or mental disability, marital and domestic partner status, sex (including sex stereotypes and pregnancy, childbirth and related medical conditions), sexual orientation, reproductive health decision making, ancestry, genetic information/ characteristics, gender, gender identity, gender expression, transgender, military and veteran status, known status as a victim of domestic violence, sexual assault, stalking or of certain violent crimes, or whose covered family member is a homicide victim, enrollment in a public assistance program, off duty and off-site cannabis use or any other characteristic or activity protected by law. 

We also prohibit discrimination, harassment, retaliation, disrespectful or unprofessional conduct based on the perception that anyone has any of the above characteristics or is associated with a person who has or is perceived to have any of those characteristics.

The Arc of San Diego is a federal subcontractor and shall abide by the requirements of 41 CFR 60-1.4(a), 60- 300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals on their race, color, religion, sex, sexual orientation, gender identity or national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Arc of San Diego will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified candidates with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If candidates need assistance to perform their job duties because of a physical or mental condition, they should contact their Supervisor or Human Resources.