SERVICE TECHNICIAN I

About Aero Auto Repair

Aero Auto Repair was built by a technician, for technicians. Our owner began in the automotive industry as a lube technician and floor sweep and worked his way up to becoming an ASE Certified Mechanic with a passion for Mercedes. After experiencing firsthand what it was like to work without the right tools, modern equipment, support, or a meaningful voice in the shop, he set out to build a different kind of automotive workplace. Our goal is to provide technicians with the tools, training, support, compensation opportunities, and work environment they need to perform quality work, continue developing their skills, and build a long-term career.

Job Summary

The Service Technician I performs and assists with routine automotive maintenance, diagnostics, and repairs while continuing to develop technical expertise. This role works closely with experienced Service Technician II employees and receives on-the-job training, support, and guidance designed to promote continued professional growth and effective contribution to the service team.

Essential Functions

• Assist experienced Service Technician II employees with routine maintenance, diagnostic, and repair tasks.
• Perform basic repair and maintenance work, including oil changes, tire rotations, brake servicing, fluid checks, parts replacement, and system servicing.
• Use diagnostic tools and equipment to help identify vehicle issues; learn to interpret diagnostic data and assist with troubleshooting.
• Drive vehicles, as authorized, to assess performance following repairs, modifications, or adjustments.
• Move vehicles around the shop as necessary for workflow and service operations.
• Provide support in customer interactions when required and communicate service information accurately to appropriate team members.
• Document work performed, parts used, and labor hours, and maintain accurate repair and service records.
• Maintain tools, equipment, and work areas in a clean, organized, and safe condition.
• Follow applicable federal, state, and local requirements governing automotive service and repair, including applicable Cal/OSHA safety requirements.
• Work collaboratively with technicians, parts associates, and service advisors to support efficient workflow.
• Participate in required meetings, safety training, and technical/professional development.
• Use required personal protective equipment and follow Company safety procedures.
• Maintain satisfactory attendance and perform other related duties as assigned.

Minimum Qualifications

• Two (2) years of experience as an entry-level automotive technician.
• Valid driver's license and driving record acceptable under applicable Company insurance requirements, as driving and moving vehicles are functions of the position.
• At least one (1) year of verifiable driving experience.
• Mechanical knowledge and basic understanding of vehicle systems.
• Ability to understand and follow written and verbal instructions.
• Ability to communicate effectively and work collaboratively in a team environment.
• Strong attention to detail and commitment to quality workmanship.
• Willingness to participate in ongoing training and professional development.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Preferred Qualifications

• Completion of a NATEF-accredited or other recognized automotive technical training program at a high school, technical school, or community college.
• Additional automotive training, certifications, or demonstrated diagnostic experience relevant to the position.

Physical Demands & Work Environment

• Frequently stand, walk, bend, stretch, kneel, squat, and work in varying positions for extended periods.
• Use manual dexterity to handle tools, equipment, and small parts.
• Frequently lift up to 30 pounds and occasionally lift up to 50 pounds.
• Work in tight or cramped spaces and in both indoor and outdoor shop environments.
• Work around automotive equipment, moving vehicles, moderate noise, and substances commonly found in automotive repair, including antifreeze and chemical degreasers.
• Use required protective equipment, which may include safety glasses, gloves, and hearing protection.

Why Work With Us

• Monday-Friday schedule, 8AM - 5PM.
• Shop tools, scanners, and equipment to support quality automotive repair work.
• Medical, dental, vision insurance and SIMPLE IRA Plan.
• Accrued PTO
• Paid Holidays
• Tenure recognition and awards.
• Vehicle service discount program.
• Ongoing training and professional development.
• Career advancement and performance-based compensation opportunities.

Compensation

This is a non-exempt position offering a guaranteed hourly rate of $35.50, with the opportunity to earn $40.00 per flagged labor hour upon meeting established productivity requirements. Additional details are outlined in the Company's Technician Compensation Plan.

Pre-Employment Screening & Fair Chance

Any offer of employment may be contingent upon completion of applicable pre-employment screening. Aero Auto Repair will consider qualified applicants with criminal histories in accordance with the California Fair Chance Act and other applicable laws. Applicants are not required to disclose criminal history before a conditional offer of employment, except as otherwise permitted or required by law.

Reasonable Accommodation

Aero Auto Repair provides reasonable accommodations to qualified applicants and employees with disabilities as required by applicable law. Applicants who need an accommodation to participate in the application process may contact Human Resources.

Equal Employment Opportunity

Aero Auto Repair is an Equal Opportunity Employer. Employment decisions are made without unlawful discrimination or harassment based on any characteristic protected by applicable federal, state, or local law.