Supervisor, Freight Forwarding Operations

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Job Description:

Job Summary:

Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.

Responsible for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members.

Sets priorities to ensure task completion; coordinates work activities with other supervisors. Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work supervised.

Qualifications:

• Bachelor's Degree (or international equivalent) or be a current UPS employee with three years of UPS experience

• Fluency in both English and Spanish is preferred

• Freight forwarding experience – Preferred

• Warehouse experience – Preferred

This position may require traveling depending on business needs.

Additional Criteria:

• Job Grade: 20F  

• This is not a remote position. Must be currently located in the same geographic location as the job or willing to self-relocate – Required.  

• Shift: Monday – Friday, 12:00 pm - 9:30 pm

• Last day to apply is Thursday, September/10/2026 at 11:59 pm

Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS does consider job applicants with prior criminal convictions

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range: