Assistant Account Manager

Salary – $85K

POSITION SUMMARY

The Assistant Account Manager – Administrative & Financial Operations provides administrative, financial, personnel-support, and compliance oversight for a 24/7, multi-building Class A commercial high-rise security program.

Reporting directly to the Director of Security, this position is accountable for purchasing, client billing, payroll and timekeeping, workforce scheduling administration, labor cost analysis, training compliance, operational documentation, and management reporting.

Working collaboratively with the Security Operations Manager – Tactical / Field Operations, this position ensures the security program operates efficiently, maintains accurate records, meets contractual requirements, and demonstrates responsible financial stewardship.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Purchasing, Billing & Financial Management

• Coordinate purchasing, procurement, vendor invoices, equipment inventories, and supply requirements within approved authorization limits.
• Prepare and reconcile client billing, special security services, authorized overtime, and other billable activities.
• Identify billing discrepancies, unbilled services, unnecessary expenditures, and cost-saving opportunities.
• Prepare financial summaries and support contract budget monitoring.

2. Payroll, Timekeeping & Scheduling

• Administer payroll and timekeeping reviews, including missing punches, corrections, overtime, and labor exceptions.
• Reconcile employee hours against approved schedules and verified assignments.
• Prepare, maintain, and distribute staffing schedules based on operational requirements approved by field leadership.
• Monitor staffing allocations, schedule changes, vacancies, and labor utilization.
• Ensure timely correction of payroll discrepancies and accurate documentation of all hours worked.

3. Training Administration & Compliance

• Coordinate training calendars, onboarding administration, certification renewals, and qualification tracking.
• Maintain employee training records, attendance documentation, licenses, and compliance matrices.
• Identify overdue training or qualification deficiencies and coordinate corrective action.
• Partner with the Tactical Security Operations Manager, who retains responsibility for training delivery, practical assessments, and field competency.

4. Operational Reporting & Quality Assurance

• Review Daily Site Reports, incident documentation, supervisory reports, and operational logs for completeness, accuracy, and consistency.
• Identify missing information, recurring deficiencies, and unresolved management action items.
• Prepare operational dashboards, staffing analyses, overtime reports, and management summaries.
• Maintain current post orders, administrative records, and contractual compliance documentation.
• Track identified administrative deficiencies through documented resolution.

5. Personnel Administration & Management Support

• Coordinate onboarding records, employee assignments, attendance documentation, and personnel status changes.
• Support administrative documentation for investigations, performance reviews, coaching, and approved corrective actions.
• Maintain confidentiality of employee information and sensitive operational records.
• Coordinate with Securitas Human Resources, payroll, accounting, and district management.
• Support the Director of Security with client reporting, management initiatives, and process improvements

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. 

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.