Director, Product Security, PSIRT

Within the Product Security team, our Product Security Incident Response Team (PSIRT) owns Okta's response when a security vulnerability in our products is reported, exploited, or puts customers at risk, across Okta, Auth0 and the systems they run on. PSIRT triages reports from researchers, customers, our bug bounty program and our own automated discovery, leads each incident from intake to closure, drives fixes with engineering and leadership, and publishes CVEs and security advisories as Okta's CVE Numbering Authority.

AI is changing how vulnerabilities are found, by us and by attackers, and the volume of high-impact reports is rising quickly. We seek a director to lead PSIRT through that change: run day-to-day incident response, build the team and the agentic workflows that let it scale, and be the steady, credible voice for Okta when a vulnerability matters to our customers.

What You Will Do

• Lead Okta's PSIRT program across all business units, defining its strategy, roadmap and operating model
• Own the vulnerability-handling lifecycle, from intake and triage through remediation, coordinated disclosure and post-incident review, and keep our procedures and runbooks current
• Act as senior incident lead on Critical and high-profile vulnerabilities, including industry-wide issues, and make clear calls under pressure
• Partner with Engineering leaders to drive fixes and hotfixes on time, while engineering owns remediation
• Run coordinated disclosure with researchers and partners, and own Okta's CVE and security advisory process with Customer Trust and Security Communications
• Work closely with Cyber Defense, Identity Defense, Legal and Federal teams on exploitation analysis, customer impact and regulatory obligations
• Own the bug bounty program and relationships with the security research community
• Scale the team with automation and AI: agentic triage, root-cause and variant analysis, and tooling that holds up under a surge in volume
• Set and report key performance indicators (time to acknowledge, time to resolve, SLA attainment, advisory timeliness) to security and executive leadership
• Brief executives clearly and in proportion to risk, and lead post-incident reviews that feed lessons back into the Secure Development Lifecycle
• Maintain and strengthen a team culture of growth, openness, trust, rigor, humility, and mutual support
• Lead the process of recruiting great engineers to meet the growth plan for the team in collaboration with our recruiters
• Mentor PSIRT and Product Security engineers in their career progression
• Represent Okta with authority in industry forums and with customers, researchers and peer PSIRTs

What You Bring

• United States citizenship and eligibility to obtain Top Secret / Sensitive Compartmented Information (TS/SCI) clearance, with active or prior security clearance a plus 
• Flexibility to travel as needed and maintain availability for off-hours incident response escalation
• Extensive background in product security incident response or vulnerability management, including leadership or managerial roles, and a commitment to cultivating high-performing, inclusive, and collaborative teams
• Proven track record managing geographically distributed teams that cover incidents across time zones
• Hands-on experience leading high-severity vulnerability incidents, from triage and impact analysis through fix validation and public disclosure
• Strong technical depth in web application, identity and cloud vulnerabilities, with the ability to reproduce issues and judge exploitability and customer impact
• Working knowledge of coordinated disclosure and vulnerability handling standards (ISO/IEC 29147 and 30111, FIRST PSIRT Services Framework) and of CVE and CVSS
• Experience running or working closely with a bug bounty program
• Working knowledge of compliance frameworks (SOC2, PCI, FedRAMP, et al.)
• Exceptional ability to communicate, influence, and articulate vulnerability risk to engineers, executives and customers, including in high-pressure situations
• Experience working with cross-functional teams, possessing exceptional stakeholder management skills
• Experience applying automation or AI to security operations is a plus

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