Program Manager IV, Design & Innovation

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Business Administration or related field

TYPICAL EXPERIENCE:

• 8 years recent relevant experience.

PREFERRED EXPERIENCE:

• Program management tooling (Smartsheet, Asana, Jira) at scale (multi-workstream tracking)

• Advanced Excel (financial modeling, scenario analysis) + SQL proficiency for data extraction

• Dashboarding & data visualization tools (Tableau, Power BI, Looker)

• Process improvement certifications (Lean, Six Sigma)

• Change management certification (Prosci/ADKAR or equivalent)

• Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives

• Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)

• Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)

• Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions

• Advanced presentation development (PowerPoint) and executive-level data storytelling

SKILLS AND KNOWLEDGE:

• Knowledge and understanding of strategic planning, including group facilitation and plan development.

• Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.

• Well-developed communication and interpersonal skills.

• Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

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Weekend Requirements:

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Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.