The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.Â
Responsibilities:Â
- Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
- Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
- Collaborate with internal design/ QA/process team to deliver the quotation and DFM for customers.
- Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
- Forecasts and tracks sales for each customer. Weekly monitor the customers EDI and control the inventory level.
- Bachelor’s degree in business, marketing, engineering or a related field is required
- 3+ years of experience in a sales/account manager role for automotive customers
- Strong verbal and written communications skills
- Excellent listening, negotiation, and presentation abilities
- Familiarity with CRM software preferred
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Some travel required for this roleSanhua International is looking for an Account Manager to join our team in our San Jose, CA office. The Account Manager place a crucial role in managing and expanding relationships with existing clients while also seeking out and acquiring new clients for a company's products. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.  Â
The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.Â
Responsibilities: - Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
- Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
- Collaborate with internal design/ QA/process team to deliver the quotation and DFM for customers.
- Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
- Forecasts and tracks sales for each customer. Weekly monitor the customers EDI and control the inventory level.
- Requirements:Â
- Bachelor’s degree in business, marketing, engineering or a related field is required
- 3+ years of experience in a sales/account manager role for automotive customers
- Strong verbal and written communications skills
- Excellent listening, negotiation, and presentation abilities
- Familiarity with CRM software preferred
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Some travel required for this role
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