Development Associate

Child Advocates works to ensure every foster child in Silicon Valley who has been abused, neglected, 
and/or abandoned has the nurturing support and resources needed to thrive. We are looking for people
who put children and youth first. People whose compassion leads to hard work and impact. At Child
Advocates, it’s about each person bringing skills and passion - their best - so that we can be there for
every foster child.

About the Role
We’re looking for a Development Associate to join the Development Team, which is responsible for
raising funds to provide foster children with comprehensive trauma-responsive services, delivered by
recruited, trained, and supported Court Appointed Special Advocate (CASA) Volunteers. This role will
manage the development database: enter all revenue into the database, process acknowledgement
letters, and communicate with donors while supporting major fundraising events and Development
team efforts, offering our donors excellent stewardship and customer service.

How You’ll Have an Impact
The applicant hired as our Development Associate will be responsible for:
● Maintaining the donor database: Live Impact
○ Ensuring accurate donor information, details, and coding of donors and payments
○ Entering donations received into the donor database by gathering information from
checks, workplace giving platforms, direct deposits, and in-kind forms
○ Documenting all donor interactions (phone calls made/letters sent/etc.)
● Reporting & Analysis
○ Processing revenue reports and reconciling information ensuring accuracy and
completeness
○ Responding to ad-hoc reports and requests (board requests, donor inquiries, etc.)
○ Creating current donor, mailing, and email lists for events, appeals, annual reports
○ Tracking communications and outstanding pledges from a variety of donor types to
ensure excellent donor stewardship and follow-up
○ Preparing and maintaining monthly summary reports, dashboards, and major donor
moves management and event reports
○ Producing quarterly reports for individual board members contributions
○ Running regular reports on fundraising progress, outcomes of specific fundraising
efforts, and donor trends
○ Supporting Director of Development on Capital Campaign trackers and updates
○ Supporting Sr. Development Coordinator on Grant management workbook and proposal
schedule

● Donor Stewardship
○ Processing timely acknowledgment letters and customizing content to ensure relevance
and meaningfulness for each donor
○ Communicating with donors to ensure contact information, payment details are correct
○ Assisting in Capital Campaign donor communications and scheduling
○ Maintaining funder records in Google Workspace
● Events
○ Managing event registrations and pre-event payments through GiveSmart
○ Assisting with auction preview set up on website
○ Onsite event payment processing and auction support
○ Supporting a variety of needs for the volunteer-led Foster5k including vendor payments,
logistical planning, etc.

● Agency Support
○ Participating in agency events and activities, including playing an integral part in three
annual fundraising events as well as attending youth-centric events
○ Participating in agency projects and initiatives, as requested
○ Completing all other duties as assigned

The job duties listed above are typical examples of work performed by this position and are not
designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and
responsibilities. Specific duties and responsibilities may vary depending on department or program
needs without changing the general nature and scope of the job or level of responsibility.

What We’re Looking For

Experience
● Bachelor’s Degree and/or equivalent experience
● Minimum three years directly related experience, e.g. administrative support, database
management, donor stewardship, fundraising event support
● Demonstrated experience in database management, with a desire to learn new systems.
● Demonstrated history of completing projects with 100% accuracy
● Demonstrated knowledge of donor prospecting tools preferred
● Demonstrated experience managing a variety of highly detailed tasks
● Demonstrated history of providing excellent customer service
● Demonstrated ability to build and retain quality relationships with various populations: Board,
staff, funders, donors, etc.

Skills
● Proficiency in Microsoft Office and Google Workspace
● Attention to accuracy and detail
● Ability to adapt to new situations, learn quickly, and problem solve
● Excellent communication, interpersonal, and organizational skills
● Builds strong relationships with a variety of people.
● Accurate data entry, data auditing, and data analysis
● Performs tasks under minimal supervision.

● Demonstrates good judgment and discretion.
● Meets deadlines as assigned.
● Commitment to the mission of Child Advocates

Important Details
Supervisor: Director of Development
Status: Fully in office, 40 hours per week, non-exempt
Location: San Jose, California
Salary range: $28-$32/hour. Salary commensurate with experience, in accordance with local nonprofit
wage scales.
Benefits: Full medical, dental, vision coverage for the employee; holidays; and paid time off (PTO).

Applicants must be able to work a variety of hours, including evenings and weekends.
Applicants must have a valid California Driver’s License and current automobile insurance.
Applicants must be able to successfully pass and maintain FBI, DOJ, CACI, DMV background checks.
Applicants must be able to complete CASA Volunteer pre-service training within six months of hire.

Equal Employment Opportunity Statement
Child Advocates is committed to employing a diverse workforce. Qualified applicants will receive
consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender
identity, gender expression, veteran status or disability.