Sonic Summary

The job involves performing administrative and direct patient care tasks in a clinical setting, including patient check-out and obtaining lab/test results.
Candidates should have experience with electronic medical records, preferably EPIC, and possess excellent customer service skills.
Bilingual abilities, particularly in Vietnamese, are preferred, along with familiarity with medical terminology and insurance processes.
The position requires strong communication skills and the ability to work in a fast-paced environment, handling multiple phone lines.
A minimum of two years of experience is required, with a salary range of $40,000 to $50,000 per year.

Description

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.

• Obtain Lab/test results from outside as well as sending standing orders to designated labs

• Processing prior authorizations for various tests MD orders

• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment

• Working closely with providers to coordinate patient care needs

• Providing patients with referrals for continuing care

• Educate patients about medical processes and procedure

Requirements

Qualifications:

• Bilingual (Vietnamese Preferred)

• Electronic Medical Records programs,(EPIC Preferred)

• Customer Service Experience

• Multiple Phone Lines/Experience in a fast paced work environment

• Medical Terminology, OSHA and HIPAA training

• Experience with Medicare, HMO and PPO insurance payers

• Excellent verbal and written communication skills required

• Proven problem solving, analytical and decision making skills

• Strong computer skills (Microsoft Word, Excel and Outlook)

Learn more about this Employer on their Career Site

Medical Assistant