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Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Boutique Manager
Montblanc | Santa Clara, CA
Reports to: Retail Regional Director
Role Overview
Reporting to the Regional Director, the objective of this role is execute and promote the Montblanc brand.
Responsibilities (or Mission)
Achieve sales budget and diversification targetsÂ
Recruit, develop, and retain sales associates
Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
Develop and review sales associate performance goals
Create annual business plans
Provide the highest levels of customer service to stimulate sales growth
P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
Manage operational execution (Policy and Procedure)
Ensure Loss Prevention policies and practices are being followed
Qualifications
At least 5+ years of retail management experience
Affinity for luxury goods; watches and jewelry experience is a strong plus
Demonstrated leadership abilities
Ability to manage a P&L
Strong clienteling skills
Strong floor management skills
Resourceful; problem solver
Strong communicator
High level of etiquette – business and social
Highly customer oriented, results driven, goal oriented
Ability to work open availability including nights, weekends, and holidays
Ability to lift up to 20lbs
Computer Skills
Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook
SAP knowledge preferred
CRM systems
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $115k - $130k
Salary will be negotiated based on relevant skills and experience.
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