Customer Service Associate I

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations 

Manage sales transactions while working assigned cash register 

Maintain security of cash and protect company assets 

Keep the store well-stocked, and recover merchandise 

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards 

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders 

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable  

Other duties as assigned* 

Skills and Experience:  

High school diploma or equivalent is preferred 

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred  

Ability to follow instructions and interpret operational documents is required 

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting 

Excellent customer service and relationship management skills are required 

Strong organizational and communication skills are required 

Strong problem-solving and decision-making skills are required 

Perks and Benefits: 

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:  

Employee Assistance Program  

Retirement plans  

Educational Assistance  

And much more!  

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. 

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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