ASSET PROTECTION MANAGER

Are you a proactive leader with a passion for safety, security, and protecting people and resources? Goodwill Southeast Georgia is seeking an experienced Asset Protection Manager to lead loss prevention and safety initiatives across our agency locations.

In this role, you will help protect our associates, customers, and company assets by developing and implementing effective loss prevention strategies, overseeing investigations, strengthening safety practices, and ensuring consistent execution of company policies and procedures. You will work closely with Operations leadership, Loss Prevention Specialists, and the Director of Asset Protection to create a safe, secure, and supportive environment throughout our organization.

If you are a strong communicator, strategic problem-solver, and hands-on leader who enjoys developing others and making a difference, we invite you to join our team!

Perks & Benefits

At Goodwill Southeast Georgia, we believe in creating opportunities and welcoming you as you are. When you join our team, you become part of an organization dedicated to strengthening our community and changing lives through the power of work.

We offer a comprehensive benefits package designed to support you both personally and professionally, including:

• Competitive Pay
• Health, dental, and vision insurance
• Employer-matched retirement savings plan
• Paid time off and paid holidays
• Employee discount
• Employee activities and engagement opportunities
• Career advancement and professional development opportunities
• Access to free training and educational resources

We are proud to be an equal opportunity employer and welcome individuals from all backgrounds and experiences.

Your Typical Day

As the Asset Protection Manager, you will play a key role in protecting our people, property, and operations. Your responsibilities will include:

• Lead and Develop Loss Prevention Teams: Provide direction, training, coaching, and performance feedback to Loss Prevention Specialists and store associates to ensure consistent execution of asset protection and safety practices.
• Drive Loss Prevention Initiatives: Partner with Operations Management, senior Asset Protection leadership, and the Safety Manager to implement programs focused on loss reduction, awareness, audits, safety, and training.
• Conduct Safety Audits and Site Visits: Perform safety reviews, inspections, and audits at Goodwill locations to identify risks and ensure compliance with established policies and procedures.
• Oversee Investigations: Coordinate and guide internal and external theft investigations, safety incidents, and other asset protection matters. Partner with the Director of Asset Protection throughout investigations and their resolution.
• Strengthen Security Measures: Evaluate and recommend physical security improvements, equipment, procedures, and strategies to protect company assets and maintain a safe environment for associates and customers.
• Monitor Security Systems: Oversee the effectiveness of security systems, including alarms, access control, and closed-circuit security systems.
• Maintain Policies and Procedures: Review and recommend updates to company policies and procedures related to loss prevention, asset protection, and workplace safety.
• Manage Solink Implementation and Training: Coordinate with IT on Solink system implementation, provide training and support to store teams, and serve as the organization's subject matter expert for the system.
• Build Community Partnerships: Serve as a liaison with law enforcement agencies, government departments, and other officials as needed.
• Support Safety Operations: Assume Safety Manager responsibilities during periods of absence, including conducting regular store visits and supporting ongoing safety initiatives.
• Oversee Security Installations: Coordinate and oversee the installation of new wiring, cameras, and security equipment, including working directly with vendors when necessary.
• Support Organizational Goals: Complete additional assignments and responsibilities as needed to support the mission and operations of Goodwill Southeast Georgia.

What You'll Need

To be successful in this role, you should bring a combination of leadership experience, investigative knowledge, and a strong understanding of retail loss prevention and workplace safety.

Education & Experience

• Bachelor's degree in Criminal Justice, Safety, Industrial Health, Risk Management, or a related field preferred.
• Two to five years of safety or loss prevention management experience in a retail environment preferred.
• Equivalent job-related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position will also be considered.

Knowledge & Skills

• Knowledge of investigative procedures, interviewing techniques, and loss prevention best practices.
• Wicklander & Zulawski Interview and Investigation Techniques certification preferred.
• Strong communication, leadership, coaching, and motivational skills.
• Ability to make independent decisions and exercise sound judgment.
• Experience with security systems and technology, including the ability to serve as a subject matter expert for Solink and develop related training materials and manuals.
• OSHA 10 certification required; OSHA 30 certification preferred.

Additional Requirements

• Must be accessible by cell phone for emergency response, including nights, weekends, and holidays, and establish an appropriate backup communication plan when unavailable.
• Ability to travel up to 70% to Goodwill agency locations.
• Valid Georgia driver's license and eligibility to be insured by the company's insurance carrier.
• Must successfully pass a Georgia Department of Motor Vehicles driving record check.
• Must be able to obtain and maintain all required government security clearances.
• Ability to work a flexible schedule, including evenings and weekends, as business needs require.

Working Conditions & Physical Requirements

• Work environments may include varying noise levels, temperatures, and weather conditions.
• Ability to lift up to 20 pounds, with frequent lifting and/or carrying of objects weighing up to 10 pounds.
• Ability to stand and walk for extended periods and perform activities involving pushing and pulling.

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.