PM Host, Saint Bibiana

About the role

Saint Bibiana, the signature Coastal Italian restaurant at Hotel Bardo Savannah, is seeking warm, polished, and hospitality-driven PM Hosts to join our evening dining team. Known for its vibrant atmosphere, thoughtful cuisine, and elevated yet approachable hospitality, Saint Bibiana offers a dining experience where every detail matters and every guest should feel genuinely welcomed.

As a PM Host, you will set the tone for the guest experience from the moment guests arrive. Serving as the first and last impression of the restaurant, you will create a warm, gracious welcome, manage reservations and seating flow, and help ensure a seamless dining experience from arrival through departure.

The ideal candidate is personable, confident, and naturally engaging, with the ability to balance genuine hospitality with organization and efficiency. You should enjoy connecting with people, remain composed during busy service periods, and understand how a thoughtful first impression can shape an entire evening.

What you'll do

• Welcome every guest with genuine warmth, professionalism, and a personalized approach
• Manage reservations, waitlists, and seating arrangements to ensure an organized and efficient dining experience
• Escort guests to their tables while creating a positive first impression and introducing them to the restaurant experience
• Coordinate seating flow and table availability with servers, restaurant leadership, and the culinary team
• Anticipate guest needs, recognize special occasions, and communicate preferences or requests to the appropriate team members
• Answer incoming calls, respond to reservation inquiries, and provide accurate information about the restaurant, menus, and hotel
• Maintain an organized and accurate reservation system, including guest notes, preferences, and special requests
• Monitor dining room activity and communicate wait times and seating expectations with confidence and courtesy
• Handle guest questions, concerns, and unexpected situations with composure, discretion, and a solutions-oriented mindset
• Maintain a clean, welcoming, and polished host stand, entrance, and surrounding areas
• Collaborate with the service team to support a smooth and memorable dining experience
• Complete opening, closing, and assigned side-work responsibilities thoroughly and consistently
• Contribute to a positive, respectful, and high-performing restaurant culture

Qualifications

• Previous experience in a guest-facing hospitality or customer service role, preferably in an upscale restaurant or luxury hotel
• Prior hosting experience and familiarity with restaurant reservation systems strongly preferred
• A naturally welcoming personality with strong interpersonal and communication skills
• Confidence engaging with guests and creating meaningful, positive first impressions
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Sound judgment and the ability to remain calm, professional, and gracious under pressure
• A collaborative mindset and willingness to support the restaurant team
• Dependability and availability to work evening shifts, including weekends and holidays
• Professional presentation and commitment to Hotel Bardo's grooming and service standards
• Ability to stand and move throughout the duration of a shift and perform the physical responsibilities required of the position

Why Bardo?

Be part of something rare.

• Join the team behind Travel + Leisure’s #1 Hotel in Savannah.
• Work alongside curious, creative and passionate people who care deeply about their craft.
• Be empowered to create thoughtful, memorable moments for guests and for one another.

Take care of yourself.

• Medical, dental, vision and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays and a paid birthday
• Complimentary daily team member meal

Experience Bardo.

• Complimentary two-night stay at Hotel Bardo Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail and The Cooking School at Saint Bibiana
• Complimentary fitness classes
• Opportunities to experience the hotel as our guests do

Travel well.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• Opportunities to learn, lead and build a career alongside an ambitious hospitality team

We believe remarkable hospitality begins with remarkable people. People who notice the details. Who take pride in making someone’s day. Who bring warmth, curiosity and character to what they do.

If that sounds like you, there may be a place for you at Bardo.

Come as you are. Create something rare.