Server

Description

As a Server, you will provide exceptional food and beverage service while creating memorable guest experiences. The ideal candidate is professional, detail-oriented, and thrives in a fast-paced environment.

Company Overview

TEI Hospitality is hiring to join our team!

The Mill Wharf Restaurant (est.1984) is a long-standing New England dining destination known for its panoramic waterfront views, classic American and seafood dishes, and its setting on the historic site of the town’s original mill. For four decades it has been a favorite for both locals and visitors looking to enjoy scenic dining and relaxed coastal atmosphere.

RESPONSIBILITIES:

• Provide food and beverage service, including order-taking, delivery, and clearing of items.
• Check station before, during, and after each shift to ensure proper setup and cleanliness.
• Greeting guests warmly; explain daily specials and restaurant promotions.
• Accurately take orders and input them into the POS system for kitchen communication.
• Retrieve orders from the kitchen, verify accuracy, and deliver promptly to guests.
• Monitor guest satisfaction and respond to requests quickly.
• Comply with all state and federal regulations and liquor policies regarding alcohol service.
• Verify guests purchasing alcohol are at least 21 years of age and ensure alcohol is consumed only in designated areas.
• Maintain full knowledge of menu and bar items; make informed recommendations.
• Use suggestive selling techniques to enhance the guest experience.
• Establish a professional and hospitable rapport with every guest served.
• Perform opening, running, and closing side work assignments.
• Assist colleagues during peak periods and work as a team member.
• Attend training sessions, read shift notes, and participate in pre-shift meetings.
• Adhere to all company policies, standards, and procedures.
• Ability to work both upstairs in the pub and downstairs in the dining room 

REQUIREMENTS:

• High school diploma or GED required.
• TIPS Certification.
• Must be authorized to work in the USA and provide proper documentation.
• Minimum age of 18 and authorized to work in the U.S.
• Ability to obtain any necessary licensing or permits as required by law.
• Preferred: At least 1 year of experience in a full-service restaurant environment.
• Ability to stand for extended periods and work in a fast-paced setting.
• Know the product you are selling with both food and beverage.
• Flexible availability, including nights, weekends, and holidays.
• Strong customer service and professional guest interaction skills.
• Excellent verbal communication skills and ability to entertain and interact with guests.

BENEFITS:

• Competitive Wages
• Performance-Based Career Growth
• Employee Dining Discounts
• Equal Employment Opportunity

Required Skills:

• Guest Service
• Teamwork
• Communication
• Attention to Detail
• Ability to Work Under Pressure
• Organizational Skills
• Adaptability
• Positive Attitude
• Work Ethic