Sales Support Associate

Kevins Worldwide, a leader in promotional products and custom decoration, is seeking an energetic, organized, and detail-oriented professional with a strong customer-service mindset to join our Sales Support Department.

About the Role

As a Sales Support Associate, you will play an important role in supporting our Account Executives (AEs), Customer Service Specialists (CSS), and Purchasing Team. This position helps ensure daily operations run efficiently by providing administrative support, coordinating information, and assisting with the order management process. The ideal candidate is proactive, dependable, and enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

Provide administrative support to the Sales team, including order entry, order processing, and maintaining accurate project updates.
Assist with creating product mockups, preparing item presentations, and organizing sales-related materials.
Monitor shared email inboxes and ensure customer and internal inquiries are addressed in a timely and professional manner.
Coordinate communication and collaborate with Account Executives, Customer Service Specialists, and the Purchasing Team to keep projects moving forward.
Assist with daily workflow management and help ensure deadlines and priorities are met.
Perform general administrative and office duties as needed.

Qualifications

Strong organizational, multitasking, and time-management skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and the ability to learn new office systems.
Professional, positive, and customer-focused demeanor.
Ability to prioritize tasks, work independently, and contribute effectively as part of a team.
Flexible and adaptable with a willingness to take on new responsibilities.

What We Offer

Competitive pay
Health, dental, and vision insurance
Paid time off and paid holidays
A collaborative, supportive, and team-oriented work environment

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