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Administrative and Documentation Specialist (Loan Quality Control)

United Built Homes
Posted 9 days ago
Location

Shreveport, LA, US

Salary

Competitive

Contract type

Full Time

Life Insurance
Disability Insurance

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Job Details: Job Location: United Built Homes LLC Shreveport - Shreveport, LA, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, At United Built Homes (UBH), we don’t just build houses—we help families build their future. With over 65 years of experience, we’re proud of our family-owned roots and the long-standing relationships we’ve built along the way. We’re looking for a detail-oriented and organized Quality Control Specialist to join our corporate team in Shreveport. This role plays a critical part in ensuring accuracy, compliance, and consistency across our mortgage and closing processes, while also serving as a key administrative and operational support function. Key Responsibilities Quality Control & Mortgage Documentation  Review closing and loan documents for accuracy  Request missing documentation and follow up on corrections  Update internal systems with requirements and monitor uploaded corrections Maintain ongoing communication with co-workers regarding closing documentation Cross-Functional Backup Responsibilities  Provide front-desk and phone coverage as primary backup  Serve as backup support for Loan Servicing functions, including posting payments and reporting to credit bureaus  Draft and proofread state-specific mortgage releases and related loan documents as primary Mortgage Release backup  Assist with investor-related and loan servicing tasks as needed  Perform additional duties and special projects as assigned Administrative & Office Support  Assist with incoming calls and general office coordination as needed  Perform data entry, report generation, document preparation, and file maintenance Support other UBH team members with administrative tasks as needed What We Offer  Competitive hourly pay based on experience  Comprehensive benefits package including:  Medical, dental, and vision insurance  401(k) with company matching  Paid vacation, sick leave, personal time, and paid holidays  Disability and life insurance  A supportive, team-oriented company culture  True work/life balance How to Apply Visit the United Built Homes Careers Page to apply: http://www.ubh.com/careers/ Qualifications: Exceptional attention to detail and organizational skills  Strong written and verbal communication skills  Ability to work independently, prioritize tasks, and meet deadlines  Ability to work Monday - Friday, 8:00 am - 4:45 in Shreveport, LA location Comfortable with data entry, spreadsheets, and document review  College degree or some college coursework preferred but not required  Previous experience in an administrative, construction, quality control, mortgage, or title-related role preferred Collections, Credit Bureau reporting, and calculating accrued interest is a plus  Experience with Accounts Receivable and reconciling accounts is a plus   




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