The Senior Business Systems Analyst is a strategic partner and liaison to business leaders and IT, responsible for facilitating the configuration, optimization and maintenance of business systems and applications for an assigned functional area, including but not limited to those interfacing with the enterprise resource planning system (ERP). Serving as a business function and systems expert, this role will collaborate with internal stakeholders to identify and document requirements for business processes, develop solutions, and ensure alignment between business needs and technical capabilities. The Senior Business Systems Analyst will also be responsible for managing system user-testing and training, data analytics, reporting, and project management.

Minimum Education

Bachelor’s degree in finance, business administration, computer science, information systems, or related field (required)

Minimum Work Experience

5 years of progressively responsible experience in designated functional area supporting relevant systems/applications and business analytics

Functional Accountabilities

System Management

· Oversees department activities and projects related to the configuration, implementation and maintenance of assigned information systems.

· Works with key stakeholders to develop detailed business requirements, document workflows, conduct gap analyses and create business specifications and functional designs to inform solutioning and guide the business through analytical data processing.

· Performs appropriate system testing and manages assigned teams during user acceptance and quality assurance testing, addressing problems that arise and managing the team to resolution.

· Consults with functional teams to establish KPIs and metrics to identify predictive trends that assist with business decisions and validate the effectiveness of solutions over time.

Training & Technical Support

· Acts as departmental IT liaison to resolve system and reporting issues.

· Works with communications and end-user support teams to develop necessary training materials, communication plans, and post-implementation support.

· Communicates plans and delegates tasks to appropriate department staff during system updates and releases.

· May control and grant access to systems, databases and/or standard reports.

Data Reporting & Analytics

· Gathers and analyzes data and produces relevant reports to assist leaders in identifying solutions to business needs.

· Using a variety of visualization tools and techniques, creates dashboards and reports to support decision making.

· In collaboration with leaders, develops clear and well-structured analytical plans to identify opportunities for improving operational processes and outcomes.

Data Integrity & Analytics

· Builds and operationalizes processes that ensure timely data-loading and maintain integrity and relevance of data.

· Develops and maintains quality control standards and data reconciliation techniques for internal and external reporting.

· Performs routine audits to ensure compliance with deliverable reporting requirements.

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Sr Business Systems Analyst-General Accounting