SAP Concur OCM & Training Consultant

GenesisConsulting is seeking an experienced, ambitious, and resourceful SAP ConcurTraining Lead for a public sector client. Join our team and utilize SAP cloudtechnology to configure, deliver and support applications for our clients whileleveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some ofthe world’s leading companies and the candidate will be a part of challengingprojects to build and support technical solutions for their needs. 

Duties andResponsibilities:

The SAP Concur Training Consultantwill support training for business transformations of SAP Concur Invoice,Request and Expense. Duties will include but may not be limited to:

·        Develop a complete SAP Concur end-user training plan and curriculum

·        Identify and fully develop End User Training Content for customersbased on the best medium for content consumption (e.g. Online vs InstructorLed)

·        Prepare and build training content in Articulate 360.

·        Conduct training needs assessments by collaborating with customerstakeholders and Genesis project team to understand the current LMS environmentand any special requirements or needs that should be factored into contentdevelopment

·        Work with the customer on instructional design and content authoringapproaches for training development consistent with their LMS/Training Approach

·        Create and implement custom education programs that demonstrateknowledge of Adult Learning Principles and incorporate best practice deliverytechniques

·        Plan, design, develop, organize, write, and edit instructor-ledtraining content as well as storyboards for electronic learning modules (WBT,CBT, eLearning)

·        Develop course objectives and design plan based on assessment results

·        Interview Subject Matter Experts and clients to collect necessaryinformation to design and develop blended education solutions

·        Conceptualize and develop evaluation measures, including knowledgechecks, course evaluations, and tests

·        Create training materials based on Training Plan and role-based content

·        Conduct Train-The-Trainer sessions (possibility to expand into trainingdelivery in subsequent phases of the project if desired)

·        Provide application knowledge, methodology expertise and/or industryknowledge

·        Build and maintain client relationships by consistently deliveringexceptional service and exceeding expectations

·        Status reporting, issue identification, problem-solving

Requirements

MinimumQualifications/Experience:

·        3-5+ years of SAP Concur end-user training experience in a client-basedsetting

·        Expert knowledge in MS Office tools: PowerPoint, Word, MS Teams,SharePoint

·        Experience conducting training needs assessment

·        Clear implementation experience and expertise in full trainingdelivery: plan, design, develop, organize, write, edit end-user guides,instructor-led training content as well as storyboards for electronic learningmodules (WBT, CBT, eLearning)

·        Classroom Training Experience

·        Professional Services or Big 4 Consulting Experience

·        Experience in organizational design as well as operating & changingdelivery models 

·        Demonstrated experience with Articulate or similar platforms on atleast 2 SAP Concur projects

·        Proven ability to develop engaging and effective implementation-focusedtraining curricula to provide essential knowledge and enhance user adoption

·        Knowledge of Instructional Design Theory and Adult Learning Principles

·        Strong attention to detail

·        Excellent customer service and interpersonal skills

·        Ability to work independently and as part of a team

·        Ability to handle multiple priorities and work well under pressure withmultiple deadlines

·        Excellent communication, interpersonal, and influencing skills; strongexecutive presence, including the ability to partner with and effectivelyinfluence multiple stakeholders; ability to work with both business andtechnology stakeholders

·        High comfortability working closely with senior leadership throughoutthe organization.

Minimum Education:

·        Bachelor’s Degree Required

Required Certifications:

·        None Required

·        SAP, SAFe, CSM Certifications Desired