Patient Coordinator at Children's Dental Center

Children's Dental Center is seeking a full-time Front Desk Coordinator/Hospital Coordinator to be part of our amazing team! 

Our goal at Children's Dental Center is to provide a fun environment where children can have a positive dental experience while providing them top-quality dental care. We are seeking dependable, fun, hard-working, proactive team players to join our practice. If you are a compassionate, detail-oriented person, committed to excellent patient care who enjoys working with children, we would love to meet you! 

Office Hours: 

• Monday: 7am – 5pm 

• Tuesday: 7am – 5pm 

• Wednesday: 7am – 1:30pm 

• Thursday: 7am – 5pm 

• Friday: 7am – noon 

Responsibilities: 

• Deliver a distinctive patient experience with every patient both in person and over the phone. 

• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history. 

• Update necessary documents into patient chart. 

• Schedule patients for dental treatment. 

• Collect patient payments and post them to their patient ledger. 

• Maintain a clean and welcoming patient waiting area. 

• Additional duties as needed such as following up with patients, transferring records, and any other necessary tasks in our office. 

• Must arrive on time and adhere to the attendance policy. 

• Track required clearances, forms, and documentation according to office and hospital protocols. 

•  Schedule patients for dental procedures performed in a hospital setting. 

• Communicate with medical insurance carriers to verify coverage requirements and determine medical necessity for treatment and procedures. 

• Obtain and manage preauthorizations and predeterminations with medical and dental insurance providers. 

• Coordinate and assist in the preparation of office-based general anesthesia procedures, ensuring all required documentation and authorizations are completed. 

• Serve as a liaison between the practice, hospitals, insurance companies, and patients regarding treatment scheduling, authorizations, and procedural requirements. 

• Respond to and assist with hospital-related inquiries, communications, and coordination as needed. 

• Maintain accurate records of insurance communications, authorizations, and hospital correspondence to ensure compliance and continuity of care. 

Requirements: 

• Preferred at least 1 year of experience in a dental front office setting. 

• Preferred at least 1 year of experience in hospital scheduling. 

• Customer Service experience. 

• Passion for delivering the best experience. 

• Ability to collaborate and be team-oriented. 

We offer competitive compensation, opportunities for professional growth, and a supportive work environment. If you meet the qualifications listed above, we encourage you to apply for this position! 

Other Details 

• Job type: full-time 

• Expected hours: 35 – 38 per week 

• Schedule: Monday – Friday 

• Salary: $20.00 – $27.00 per hour depending on experience 

Benefits: 

• 401(k) matching 

• Dental insurance 

• Flexible spending account 

• Health insurance 

• Health savings account 

• Life insurance 

• Paid time off 

• Vision insurance 

• More