Patient Access Representative-PD

St. Catherine of Siena Hospital, affiliated with Catholic Health Services of Long Island, is located in Smithtown, NY on a beautiful 110-acre campus that includes a 290-bed community hospital, a 240-bed nursing and rehabilitation facility, and a 60,000 sq. ft. medical office building. SCS is engaged with error reduction initiatives and on a journey to High Reliability. We have been recognized in superior care in stroke and sepsis patients, have also recently attained Center of Excellence in Bariatric Surgery, and have been designated as the only Baby Friendly hospital in Suffolk County.

Responsibilities:

·       Operating console to relay incoming calls and in house pages

·       Monitoring alarms and other equipment

·       Functioning as communications center during emergencies

·       Performing clerical duties and minor telephone repairs.

Requirements:

·       High school diploma or G.E.D. required

·       Rolm console experience or similar switchboard/telephone experience

·       Experience dealing with the public

·       Must be able to type 35 wpm

·       Computer and word processing experience required.

·       Must be able to learn new technological equipment and services and incorporate into job.          Pleasant telephone manner and speaking voice

·       Good front desk, reception, and telephone skills

·       Must be able to work under pressure in a fast paced environment

·       Be available to cover other shifts as needed. 

The salary range or rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.