Spa Manager

The Spa at Berry Hill Resort is looking for an organized, dependable, and motivated Spa Manager with a passion for wellness, guest service, and team leadership! Availability to work most weekends is required.  

 

Goal: To continue the growth of the Spa at Berry Hill, tapping into the local market and building a consistent local base to provide consistency for the Spa and its staff. Work with the Sales team to extend spa services and packages to Weddings, Corporate and Social groups.

 

• Operations Management: Oversee daily spa operations, manage appointments and scheduling, and ensure cleanliness and compliance with safety standards. Communicate needs for Food and Beverage with the Chef and Food and Beverage manager, attending weekly Manager meetings to build rapport with the larger Berry Hill team.

• Staff Leadership: Recruit, train, mentor, and schedule service providers.

• Financial Oversight: Manage operating budgets, monitor inventory, track revenue targets, and purchase professional products. Communicate payroll reports with the Finance Manager

• Customer Relations: Resolve guest concerns, gather feedback, and maintain high standards of service.

• Marketing & Growth: Promote treatments, drive retail sales, and implement marketing initiatives. 

Salary base $30,000, plus commission or bonus plan opportunities