Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Under the direction of Plant Manager , the Shipping Coordinator is responsible for efficiently managing the dispatching process and maintaining seamless communication with Truck Drivers, encompassing South Holland's drivers and third-party common carriers. Your efforts are essential in ensuring we meet our customers' precise pickup and delivery requirements, contributing to our overall customer satisfaction and service excellence

Requirements

Essential Duties, Responsibilities and Key Result Items

Communication and Dispatching

Telephone Management
Pickup Management
Driver Dispatching

Shipping Management

Shipping Oversight: understanding of shipping processes will ensure compliance with regulations and company policies.
Documentation Preparation: Packing Slips, Bills of Lading (B/L), and tags.
Tracking Shipments: Utilize tracking systems to monitor the status of shipments proactively.
Claims Management

Order Management

New Orders Processing
Customer and Material Number Creation
Purchase Order Tracking

Administrative Tasks

File Management: Set up and maintain new files for invoices
Manage the procurement and inventory of office supplies
Credit and Tax Management: As needed, assist in conducting credit checks

Customer Service Commitment

Technology

Proficiency in using ERP systems such as SAP or equivalent is strongly preferred

Knowledge, Skills and Abilities

Task Prioritization: Efficiently prioritize and schedule a high volume of work, ensuring that all tasks are completed accurately and on time.
Shipping Expertise: A comprehensive understanding of shipping practices and exceptional customer service skills, enabling effective verbal and written communication with various stakeholders.

#1AndritzWay Core Behaviors

Customer Focus
Ownership for Performance
Shared Commitment
Openness

Job Specific Competencies

Mechanical Aptitude and basic skills
Ability to follow protocol

Education and Experience

High school diploma is required. An associate degree in business or a related discipline is preferred to provide foundational knowledge for this role.
Professional Experience: At least 2 years of experience in a manufacturing office environment, focusing on shipping logistics and standard office practices.

Physical Requirements

As required to individually perform Key Result items

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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