Rail Shop Coordinator

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Shop/Maintenance Coordinator.  The Shop Coordinator’s primary objective is to manage and enhance the coordination and monitoring of railcar shipments to/from and between origin and shops and maximize timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning.  This role will mitigate service disruptions and optimize shipments to minimize out of service time of the railcar. 

Key Responsibilities:

• Ensure railcars moving to/from shops have proper billing instructions applied
• Troubleshoot billing issues in a timely manner
• Maximize timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning
• Mitigate service disruptions and optimizes shipments to ensure minimal out of service time for the railcars
• Knowledge of bill of lading requirements, basic terminology, rail routing options is critical to perform this task
• Monitor railcar movement, identify railcars moving out of route or not in a timely manner and intervene in a timely manner
• Open escalation logs with the railroads where necessary, track all communication and track issues to close
• Communication escalations internally
• Collaborate with client and car owners to ensure shopping instructions are accurate and complete
• Create bills of lading and/or diversion request to move the railcar(s) from client facility to home shops 
• Work closely with maintenance coordinators to align on maintenance priorities and escalated issues

Qualifications:

• Minimum of 2 years of experience in rail operations or logistics coordination
• Bachelor's degree in logistics supply chain management preferred
• System savvy (prior ERP experience or Rail TMS is a big plus )
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced and dynamic environment
• Proficient in Microsoft Office Suite
• Excellent communication and problem-solving abilities