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JB Hawks Customer Service Representative

Ware Brands
Posted 2 months ago, valid for 12 days
Location

Springfield, IL 62765, US

Salary

$15.5 per hour

Contract type

Part Time

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Sonic Summary

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  • JB Hawks is seeking Customer Service Representatives for their retail tobacco and vape chain across Illinois and Missouri.
  • The role requires candidates to have energy, reliability, and a strong work ethic, with a focus on providing excellent customer service.
  • Responsibilities include greeting customers, operating the point-of-sale system, assisting with product inquiries, and maintaining store cleanliness.
  • The position offers competitive pay with annual raises, a team member bonus program, and 401(k) with company match, but does not specify a salary range.
  • No specific year of experience is required, making it an accessible opportunity for individuals looking to join a dynamic team.

Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars.

As a Customer Service Representative, you will:

  • Greet and assist customers with friendly, instant service

  • Operate the point-of-sale system accurately

  • Help customers with product questions and purchases

  • Stock shelves and maintain store cleanliness

  • Take ownership of creating a safe, professional, and welcoming environment

What We Offer

  • Competitive pay with annual raises

  • Team Member bonus program

  • 401(k) with company match

  • Paid training and growth opportunities

  • Leadership and management skills training

  • Employee discount

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Discount • Selection • Service – That’s how we roll!

Job Type: Part-time
Work Location: In person




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