Job Title: WIOA ISY Internship Placement

Department: Workforce Development
Reports To: WIOA Program Coordinator

FLSA Status: Non-Exempt (Hourly)
Location: Springfield, MA
Employment Type: Temporary Part-Time

Salary Range: $

About New North Citizens’ Council (NNCC)

New North Citizens' Council, Inc. is a community-based nonprofit organization dedicated to empowering individuals and families through education, workforce development, housing support, youth services, and community engagement. For decades, NNCC has been committed to creating pathways to opportunity and strengthening communities through impactful programs and services.

Position Summary

The WIOA ISY Temporary Worker is a participant in NNCC's WIOA In-School Youth Program who is placed at an approved worksite to gain hands-on work experience while developing workplace readiness, professional skills, and career awareness. Participants work under the guidance of worksite supervisors and NNCC program staff while gaining practical experience that supports their educational and employment goals.

Essential Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

Work Experience

Complete assigned duties and projects at the designated worksite in a professional and responsible manner.
Report to work as scheduled and demonstrate reliability, punctuality, and appropriate workplace behavior.
Follow worksite policies, procedures, safety requirements, dress expectations, and supervisor instructions.
Communicate professionally with supervisors, coworkers, customers, and NNCC program staff.
Ask questions, seek feedback, and demonstrate a willingness to learn new tasks and skills.
Maintain appropriate workplace conduct, confidentiality, and professional boundaries.

Career & Skill Development

Develop and practice workplace skills, including communication, teamwork, problem-solving, time management, and responsibility.
Explore career interests and potential career pathways through hands-on work experience.
Apply skills learned through WIOA career-readiness and educational activities in the workplace.
Participate in feedback and performance discussions with worksite supervisors and program staff.

Program Participation

Maintain active participation and eligibility in the NNCC WIOA ISY Program.
Participate in required WIOA activities, including career development, skill-building, tutoring, workshops, or other program services as applicable.
Maintain communication with assigned NNCC program staff regarding attendance, worksite experiences, concerns, and support needs.
Complete required timesheets, evaluations, and other program documentation accurately and on time.
Perform other worksite-related duties appropriate to the internship placement as assigned..

Required Qualifications

Must be an eligible and actively enrolled participant in NNCC's WIOA In-School Youth Program.
Must meet applicable WIOA ISY program eligibility and participation requirements.
Willingness to learn and participate in a professional work environment.
Ability to follow instructions and workplace expectations.
Ability to communicate respectfully and work collaboratively with others.
Commitment to regular attendance, punctuality, and completion of assigned responsibilities.

Core Competencies

Reliability & Accountability
Communication
Teamwork & Collaboration
Initiative & Willingness to Learn
Professionalism
Workplace Safety

Work Environment & Physical Requirements

Work environments and physical requirements will vary depending on the approved internship placement. Participants may work in office, community, educational, retail, service, or other approved settings.

Participants will be informed of worksite-specific responsibilities, safety requirements, and physical expectations before or during placement. Reasonable accommodations may be made for qualified individuals with disabilities in accordance with applicable law and program requirements.

Equal Employment Opportunity Statement

New North Citizens’ Council is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.

ADA & Reasonable Accommodation Statement

NNCC is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

At-Will Employment Disclaimer

Employment with NNCC is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with applicable law.

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