Administrative Associate V - Front Desk

The purpose of this position is to perform clerical and administrative support services to City Hall under the direction of the Billing and Collections Manager.

Essential Duties and Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Screens incoming City Hall phone calls, greets and directs visitors, receives and relays correspondence; provide courteous and genuine customer service; responds to requests for information; transfer calls to appropriate Department Director, other staff or outside party.
• Receive City Hall mail and deliveries and sort as appropriate.
• Prepares outgoing mail.
• Maintains a petty cash box.
• Maintains the pooled vehicle log.
• Assists with Billing and Collection activities, as prescribed by the Billing and Collections Manager.
• Notarizes documents.

Minimum Training and Experience Required

• High school diploma or equivalent.
• Proficient use of standard office software (MS Word, Excel, PowerPoint, etc.)
• Ability to provide courteous and friendly customer service that anticipates stated or unstated needs of individuals and attempts to provide additional suggestions for assistance

Work Environment

• The office environment is typical with no unusual requirements. Some travel between city facilities may be required.

How to Apply

Online employment applications can be accessed on our City Website: www.stcharlescitymo.gov

The City of Saint Charles is an Equal Opportunity Employer and participates in E-Verify