Medicaid Enrollment Specialist

Job Details: Job Location: Olive - SAINT LOUIS, MO, Position Type: Full Time, Salary Range: $18.00 - $20.50Hourly, Company OverviewAssisted Recovery Centers of America, LLC (ARCA) in St. Louis, MO, offers comprehensive alcohol and drug treatment programs for individuals, families, and professionals struggling with addiction. As a leader in Addiction Medicine, ARCA provides outpatient addiction treatment programs, specialized care for professionals, and intensive outpatient programs. Our interprofessional team delivers evidence-based, patient-centered care in an outpatient setting, with a focus on individualized treatment approaches.ARCA is seeking a dedicated Medicaid Enrollment Specialist for a full-time, on-site position at our Olive Street Location. In this role, the Specialist will screen all clients coming to the Welcome Center for Medicaid Eligibility, enroll eligible clients for Medicaid coverage in an accurate manner, provide excellent customer service for our clients, coordinate with the Medicaid Enrollment Supervisor on a daily basis in order to effectively determine Medicaid eligibility for our continuity clients, and ensure accurate reporting across multiple systems, including ARCA’s EMR and proprietary databases. Key Responsibilities Oversee Medicaid eligibility screening for all clients engaging with the Welcome Center, while accurately determining eligibility and enrollment. Provide excellent customer service to ARCA clients throughout the enrollment process, ensuring that the client is informed of the process and requirements for Medicaid coverage. Ensure proper and accurate credentialing and timely submission of necessary documentation Must be able to complete and apply on-the-job training to use tracking databases and online portals effectively and accurately. Ensure accurate reporting across multiple systems, including ARCA’s EMR and proprietary databases Meet with walk in clients as neededQualifications: Qualifications Excellent interpersonal and communication skills Strong customer service skills Proficient technical skills (Excel, Outlook, CareLogic, Teams, Virtual Machines, Etcetera) Experience in healthcare or addiction treatment is a plus Experience with Enrollment Management is a plus Bachelor’s degree in healthcare administration or a related field is a plusBackground Check: Must be able to successfully pass required criminal background checks or obtain and provide an approved exemption letter from the Missouri Department of Mental Health (DMH) prior to employment.Assisted Recovery Centers of America LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.