Workforce Support Specialist

The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.

Duties May Include:

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
• Facilitate the directorate’s Performance Management Program (DCIPS), advising the workforce and tracking progress.
• Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
• Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization.
• Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection.
• Review and analyze training feedback and course materials to recommend updates and improvements.
• Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
• Serve as a primary point of contact for employees and managers on matters of performance management, and deployment.
• Develop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangements.
• Maintain all required databases and records for deployments (DeployNet), and other program activities.
• Prepare program overview briefs, status reports, and other official correspondence for leadership.