Horticulture Assistant

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

Job Description                                                                        title: Horticulture Assistant           

division:     Maintenance & Grounds                department:      Grounds       

reports to: Horticulturist                                    classification: Non-Exempt

POSITION SUMMARY                                            

The Horticulture Assistant is responsible for designing, creating, and maintaining high-impact displays and large-scale plant installations throughout the hotel and property. This role works closely with the Horticulturist to ensure all designs align with the property’s aesthetic standards and enhance the overall guest experience. 

Essential Job Functions:

·         Assist in the design, planting, and upkeep of large containers using annuals, perennials, and ornamental shrubs

·         Support maintenance of cut flower gardens, greenhouse, and vegetable gardens, including planting, weeding, watering, pruning, mulching, and fertilizing

·         Assist with horticultural related activities such as garden tours, wreath making, and flower arranging classes

·         Assist with seasonal and holiday décor installations, both indoors and outdoors

·         Assist in the design and creation of floral displays throughout the hotel using both fresh and artificial materials

·         Maintain and refresh floral arrangements, including watering and upkeep

·         Assist in plant selection and material procurement

·         Collaborate with team members to ensure efficient operations and exceptional guest service

·         Perform moderate physical tasks, including lifting and moving materials such as planters, soil, mulch, and equipment

·         Assist with additional Grounds Department tasks and special projects as assigned

Skills:

·         Strong artistic ability with a creative eye and attention to detail

·         Ability to manage time effectively, prioritize tasks, and meet deadlines

·         Self-motivated with the ability to work independently

·         Strong organizational skills and attention to detail

·         Ability to maintain confidentiality of guest and hotel information

·         Flexibility to work varied schedules based on business needs

·         Physical capability to perform labor-intensive tasks, including lifting 50 lbs or more and operating landscape equipment

·         Ability to work in outdoor environments and perform physically active duties

Qualifications:

·         High school diploma preferred

·         Passion for, horticulture, floral design, and outdoor environments

·         Previous experience in horticulture, landscaping, floral design or a related field preferred

·         Minimum age of 18 years

·         Strong customer service and interpersonal skills

·         General knowledge of hotel operations and guest service standards preferred

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

·         Ability to exert physical effort in the completion of assigned tasks, to include operation of small power equipment, tractors and landscape maintenance equipment and the ability to lift 50 lbs. or more regularly.

Physical & Mental Requirements

·         Regularly required to stand, walk, talk, and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision.

·         Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

What are we looking for?

Work Environment

·         Daily exposure to direct sunlight, high humidity, extremes of heat and cold, noise, paint, and other exposures associated with the hotel environment.

·         The work environment may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.