Service Coordinator

Job Details: Job Location: St. Louis - Saint Peters, MO, Salary Range: $25.00 - $33.00Hourly, Position Title: Service Coordinator Reporting to: Service Manager Department: Service Central Power Systems & Services is a privately held company with deep roots going back to 1954.   Our Mission Statement is forging long-lasting partnerships by providing first-class customer support.  We live that statement every single day. We are looking for a Service Coordinator to help support that mission.  JOB SUMMARY                                     The Service Coordinator develops service contracts and manages the work order process for generator services by providing first-class Customer Service. They also manage the new generator sales internal process and supports the outside sales team by performing site walks for new generator start-up projects.  RESPONSIBILITIES  Service  Develop strong relationships with electrical and general contractors, home builder companies, hospitals, government agencies and other industrial and commercial end users  Follow-up with Service department for scheduling of PM maintenance  Sales                                                                     Plan maintenance agreements for generators, product-specific extended warranties and diesel fuel services  Quote and close the sales of PM Agreements/Sold Services to commercial and industrial customers.  Follow up and assist with all documentation   Administrative                                                                   Review work orders  Liaison between sales team and technicians  Ensure all documents are completed up to company standards  Supervisory                                                        Supervise team of technicians  Follow up with team on status of repairs  Ensure QC checks are created and implemented  Great Benefits  Competitive Salary  Boot Allowance  Tool Programs available for entry level technicians  Health Benefits including Medical, Dental, Vision and Life insurance  401(k) with a company match  Paid Time Off + 7 Company Paid Holidays  Productive Work Environment with opportunity for internal growth  Qualifications: QUALIFICATIONS                               High school diploma or equivalent required  Relevant technical degree/diploma preferred  AS400 experience  Experience in processing work orders  Proactive thinking and effective verbal and written communication  Customer-facing sales experience  Supervisory experience in sales and/or service environment   WORK CONDITIONS   Physical Demands/Work Environment:   This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs.  It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels.  This list is not meant to cover every possible scenario but simply provide an outline.  Employees may be assigned other tasks as needed.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified at the time of hire. CPS&S is a smoke-free and drug-free work environment.  Employment offers are contingent upon successful completion of a background check and drug screen (including THC).