POSITION SUMMARY
Provide assistance in completing a variety of clerical, messenger and receptionist duties under the general supervision of the Unit Director/Manager, Clinical Coordinator, Clinical Supervisor or Charge Nurse.Â
MINIMUM REQUIREMENTS
Education:
- High school graduate.
Experience:
- Previous secretarial experience desirable.
Knowledge, Skills, Abilities:
- Knowledge of medical terminology and computer skills desirable.
- Proficiency in spelling and accurate attention to details.
- Exhibits communication and verbal skills.
- Maintains composure in dealing with a variety of personalities and a sometimes high pressure environment.
- Relates to staff, physicians, patients/family, visitors, outside agency personnel.
License/Certification/Registration:
None
SUPERVISION RECEIVED
Receives general supervision from the Unit Director/Manager, Clinical Supervisor, Charge Nurse, and Clinical Coordinator. Â Performs work assignments where standard practice enables the employee to proceed alone on routine work referring questionable cases to supervisor.
SUPERVISION GIVEN
None
Responsibilities
ESSENTIAL FUNCTIONS
- Performs clerical and receptionist duties to facilitate the flow of written and verbal communication among nurses, physicians, other Medical Center departments, patients and visitors.
- Transcribes physicians' orders accurately.
- Informs nurse in charge of physicians' orders which require immediate attention, such as stat orders or laboratory reports.
- Answers telephone and relays messages in a timely manner by referring calls, paging, and placing appropriate calls.
- Notifies physicians of referrals by phone and in writing.
- Assists physicians in obtaining reports, charts and notifying them of needed communications related to orders.
- Completes charts and forms for patient discharge or transfer.
- Submits charges appropriately.
- Copies patient charts and other information as directed.
- Checks diets on computer before each meal and update as necessary.
- Prepares charts for new admissions.
- Charts vital signs and weights.
- Places laboratory, x-ray, and other reports on charts after they have been checked by Clinical Supervisor/Charge Nurse.
- Maintains patients’ charts with forms as needed and replace desk supplies.
- Orders supplies and stocks.
- Assists in orienting new unit secretaries.
- Computers order entry.
- Checks to make sure all orders entered have been verified at the end of the shift.
- Examines charts for completeness and inform nurses of deficiencies.
- Contributes to patient care by performing activities as directed by the Clinical Supervisor/Charge Nurse.
- Prepares for new admissions.
- Completes Kardex and name tag for bed.
- Places diet order as soon as available.
- Calls Environmental Services when necessary to prepare room.
- Provides patient with fresh water unless otherwise ordered.
- Prepares for new admissions.
- Assists in maintaining an orderly work environment.
- Assists in keeping nurses' station and supplies neat and orderly.
- Cleans chart holders as needed.
NON-ESSENTIAL FUNCTIONS
Performs related and miscellaneous duties as assigned.
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