Inventory Analyst, Shared Services

Who we are and why we’re hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Schedule: Monday to Friday from 8am to 5pm

Compensation: $76,000 - $96,000

Position Overview

The Shared Services Analyst is responsible for supporting the alignment of customer expectations with operational performance through analytics, reporting, and process optimization. This position identifies trends, recommends and executes solutions, and serves as a “super user” of shared services platforms and tools. The Analyst ensures data integrity and actionable insight for decision-making while working collaboratively with both internal teams and customers to deliver continuous improvement in service, inventory, and quality management.

Essential Job Duties & Responsibilities

Customer Service & Data Analytics

• Identify opportunities to improve service for consignee and customer locations; develop, recommend, and implement solutions based on findings.

• Provide timely reporting and actionable insights using standard CJ Logistics tools for carrier performance, consignee performance, and volume spike impacts.

• Respond to all customer requests for information and act as a subject matter expert for shared services platforms.

Inventory Management

• Use business intelligence to deliver data-driven recommendations that optimize inventory management.

• Oversee alignment between physical, WMS, and customer inventory systems; make inventory adjustments and provide guidance to inventory clerks as needed.

• Conduct detailed research into overages, shortages, and damages (OS&D) and recommend corrective actions.

• Analyze trends, monitor process controls, and develop metrics for all inventory components to ensure ongoing accuracy and compliance.

Operational Health & Reporting

• Collect and assess process data to identify trends, isolate root causes, and provide early warning of inventory or quality concerns.

• Produce operational health analyses and scorecard data for each Logistics Center, providing insights and recommendations to Operations Leadership.

• Report on system controls, process effectiveness, and metrics required for inventory and quality assurance.

Quality & Compliance

• Ensure compliance with portions of the Quality Management System, including product traceability and management of non-conforming products.

• Conduct mock track and trace events to validate product traceability and regulatory compliance.

Collaboration & Continuous Improvement

• Partner with CJL warehouse, customer manufacturing, and shipping locations to support volume planning and operational initiatives.

• Support customer invoicing processes and contribute to continuous improvement activities.

• Recommend and support training initiatives based on trend analysis and operational health findings.

Other Duties

• Participate in required training and professional development.

• Perform other related job duties as assigned or required.

Required Qualifications

• Bachelor’s Degree in Business, Supply Chain, Logistics, Engineering, or a related field is preferred or equivalent relevant experience.

• 2+ years of experience in warehouse operations or logistics analyst role.

• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).

• Proven ability to analyze data and provide actionable recommendations.

• Experience working in a centralized environment supporting multiple sites.

• Excellent verbal and written communication skills.

• Ability to work independently and collaboratively in a fast-paced setting.

Preferred Qualifications

• Prior work experience in a 3PL environment.

• Experience with SQL and/or similar data analysis/reporting tools.

• Experience with Lean Management and/or Six Sigma methodology.

Physical Requirements

This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer

• Use hands and fingers to operate a keyboard, mouse, and telephone

• Speak and hear clearly in person, virtually, and over the phone

• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Work Environment

This position operates in a professional office environment.  The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.

The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility

This role may be performed on-site only.  

Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration.

What we offer:

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement:

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. 

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and
or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. 

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. 

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization. 

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at melissa.gallardo@cjlogisticsamerica.com. Requesting an accommodation or alternative review process will not negatively affect your candidacy.