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At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.Â
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON passÂ
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail + F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Ski School Front Desk Agents are expected to ensure a warm and welcoming experience for all ski school guests, from initial inquiries through the completion of their sales. Ideal candidates will be customer service oriented, friendly, proactive problem solvers, and computer literate.
There are full-time and part-time seasonal opportunities available for this position. Compensation is $20.00/hour.
Recruitment for this role will be ongoing through December.
ESSENTIAL DUTIES
Anticipate and take appropriate action surrounding guest issues
Answer phone calls from guests
Provide general information about the Snow Sports School
Sales and booking of snow sports lessons
Administrative duties
Sell select products to guests
Assist guests with rates and information regarding lessons
Additional duties as assigned
Qualifications, Knowledge, Skill, and Ability Requirements
Highschool Diploma, or equivalent, required
Previous customer service experience, preferred
Experience with working with children a plus
Excellent communication skills and people skills
Organized
Must be 18 years of age or older
Strong computer literacy skills
Excellent communication skills
Ability to multitask & delegate tasks as needed
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
An Equal Opportunity Employer
Learn more about this Employer on their Career Site
