Abeloff Auto Group is seeking an enthusiastic and customer-focused Automotive Service Advisor to join our growing team. We are a family-owned dealership serving the Poconos for over 60 years, and our employees are our greatest asset. If you thrive in a fast-paced environment, enjoy helping customers, and want long‑term career growth, we’d love to meet you.

Key Responsibilities

Serve as the primary point of contact between customers and the service department
Greet customers, assess vehicle concerns, and recommend appropriate repairs and maintenance
Prepare and explain repair estimates clearly and professionally
Verify coverage and obtain authorizations from insurance companies, factory warranties, and aftermarket warranties
Assign repair orders to technicians and monitor workflow
Keep customers informed throughout the service process and ensure satisfaction upon completion
Ensure all work meets dealership and customer expectations

Qualifications

Ability to multi-task in a fast-paced environment while maintaining a friendly, professional demeanor
Strong customer service and communication skills (Face-to-face customer service experience preferred)
Excellent organization, administrative, and attention-to-detail skills
Automotive parts knowledge is a plus
Previous experience as an Automotive Service Advisor is a strong advantage
Valid driver’s license
Ability to pass a drug screening

Compensation & Benefits

Earning potential: $50,000 – $100,000 annually (salary + bonus compensation plan)
Medical, dental, and life insurance starting the first of the month after hire
Short-term and long-term disability options
Additional life and accident insurance available
401(k) with company match
Paid vacation and holidays
Always closed on Sundays
Full-time position with a flexible schedule and rotating Saturdays off
Comprehensive training program (hands-on and formal training)
Employee discounts on parts, labor, and vehicle purchases

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