Ward Clerk

QUALIFICATIONS

      Education

      Experience/Skills

• One year hospital or other healthcare experience
• Knowledge of medical terminology

      Required Licenses/Certifications

      Working Conditions

ROUTINE RESPONSIBILITIES

      Behavioral Expectations

      Paperwork/Documentation Responsibilities

• Accurately inputs orders into computer as deemed appropriate
• Sends copy of orders to pharmacy in timely manner
• Maintains accurate census information
• Keeps old and current charts in order
• Assembles new charts and labels all forms
• Maintains Daily Forms: Charge cards, etc.
• Readies paperwork/chart for patient transfer
• Prepares chart for medical records upon patient discharge or transfer
• Maintains log books as requested
• Sends forms to Physicians as required or requested
• Accurately flags charts with pertinent data (i.e., allergies, fluid restrictions, etc.)
• Other duties as assigned

      Receptionist Duties

• Professionally, concisely, and accurately handles incoming/outgoing communications on the nursing unit
• Relays phone messages to appropriated persons
• Directs visitors to patients
• Communicates patient needs to appropriate persons
• Assumes responsibility for coordinating and maintaining a satisfactory physical environment on the unit
• Notifies Patient Access of patient discharges and transfers to new rooms
• Notifies Food & Nutritional Services of menu changes, admissions and discharges
• Prepares all charts for Physician Rounds as needed
• Receives lab values over phone and reports to nurses as indicated
• Informs appropriate persons of stat and now orders
• Orders required requisition forms and chart forms
• Assists in inventory as requested.

      Miscellaneous

• Participates in orientation of new personnel
• Participates in unit/hospital PI/QI as assigned
• Completes incident/PERT reports as indicated in timely manner
• Reports all patient family complaints to Department Director or House Supervisor in timely fashion
• Supports Nursing Services by demonstrating flexibility with schedules and job duties.