Part-Time Receptionist & Host

Description

Job Title: Part-Time Receptionist & Host
Reports To: Food & Beverage Supervisor, Clubhouse Manager

Job Summary

We are looking for an enthusiastic and professional Part-Time Receptionist and Host to join our team. In this dual role, you will serve as the first point of contact for Club members and guests, ensuring a warm welcome and smooth experience. You will be responsible for managing evening/weekend front desk operations, handling incoming calls and reservations, and collaborating with the food and beverage team to create a friendly and inviting atmosphere.

Key Responsibilities

Receptionist Duties:

· Greet and welcome members and guests as they arrive, providing exceptional customer service.

· Answer and direct phone calls, emails, and inquiries in a professional manner.

· Take and organize dining reservations, ensuring accuracy and efficiency.

· Maintain the reception area, keeping it organized and presentable at all times.

· Assist with administrative tasks such as filing, data entry, and menu creation if needed.

· Provide members and guests with information about the Club operation, upcoming events, and amenities offered.

Host Duties:

· Welcome and seat members and guests in accordance with the food and beverage team’s process and member preferences.

· Coordinate with food and beverage staff to ensure a seamless flow of service in high-traffic periods.

· Ensure menus, promotional materials, or other items provided to guests are up to date and printed/distributed accurately.

· Assist with special requests or accommodations to enhance the member experience.

Qualifications

· Proven experience as a receptionist, host, or in a similar customer-facing role welcome but not required.

· Strong interpersonal and communication skills, with a professional demeanor.

· Ability to multitask and remain calm under pressure in a fast-paced environment.

· Proficiency in Microsoft Office Suite and familiarity with reservation or point-of-sale systems.

· A positive attitude and a passion for delivering outstanding guest experiences.

· Availability to work flexible shifts, including evenings, weekends, and holidays.

Skills and Competencies

· Excellent organizational and time management skills.

· Strong attention to detail and problem-solving abilities.

· Ability to handle sensitive information with confidentiality.

· Team player with the ability to work independently when necessary.

Work Environment

· This role may require some standing for extended periods and interacting with guests in a busy setting.

· May include light cleaning or organization of the reception and entrance areas.

Benefits

· Competitive hourly wage.

· Flexible part-time schedule to accommodate work-life balance.

· Opportunity for career growth within the organization.

· Employee meals included.