Patient Access Rep

Tenet Healthcare Corporation

Posted 2 months ago, valid for 11 days

Sunnyvale, TX, US

Competitive

Full Time

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Sonic Summary

The position involves supporting departmental efficiencies through various customer service duties.
Responsibilities include greeting customers, answering inbound and outbound calls, and performing PBX operations.
The role requires executing basic demographic quick registration data entry and explaining hospital and patient legal forms.
Candidates should possess a minimum of two years of experience in a customer service or administrative role.
The salary for this position is competitive and commensurate with experience.

Responsible for duties in support of departmental efficiencies which may include: greeting customers following company standards of care, providing world-class customer service, answers inbound and outbound calls, performs PBX operations, executes reception/basic demographic quick registration data entry, and thoroughly explaining and secure Hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).

Qualifications

Education:

Required: High school diploma or equivalent.
Preferred: Some college.

Experience:

Preferred: Customer service role and administrative role in medical facility, health insurance, or related area.

Certifications:

Not Applicable.

Physical Demands:

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