Service Owner

Responsible for theproduct and acting as a spokesperson for the clients, a Service Owner must:

• Exposure to FS Domainand hands on experience in SAFEAGILE methodology in multiple roles as ScrumMaster, Product\Service Owner
• Identify and prioritise a client’s needs and requirements: define the usertarget, its expectations and thus the product’s main features;
• Update the product backlog, a kind of to-do-list to prioritise the variousfeatures to develop. At every stage (or iteration), the Product Backlog isevaluated and presented to the clients to ensure the final product or servicefits user requirements;
• Define EPICS and User Stories, a short and clear description of thecustomer's needs, to make sure they can be done within the allocated budget;
• Ensure budgets are approved for the EPICS assigned to the Scrum teams.Estimated solution should be matching the scrum team capacity and velocity.
• Preparing strategy and presenting ideas for stakeholders.
• Defining the features of the product according to customer requirements.
• Leading the development process by creating a product roadmap based on thisvision.
• Acting as the main point of contact between teams and stakeholders.
• Looking after all the stages of product creation including design anddevelopment.
• Organising and ranking the items in the product backlog according torequirements.
• Helping the scrum/product development team achieve each sprint’s goals.
• Before the product is released, each iteration is adjusted and improved.
• Locating areas that want improvement.
• Informing stakeholders and customers about the product’s status.