Coordinator Parts and Warranty

Cooney Air Conditioning & Heating has been serving Syracuse families since 1945. With nearly 80 years of experience, Cooney is known for award-winning service, reliability, and strong community ties. As part of TurnPoint Services, Cooney employees enjoy mentorship, training, and opportunities to grow their careers across 62 brands. Our people thrive in a culture of teamwork, craftsmanship, and innovation. Build your career with Cooney — where New York service excellence powers lasting success.

Coordinator Parts and Warranty (2025-1060)

Role Overview

• The Parts and Warranty Coordinator manages all materials and resources for operational departments. This role is responsible for acquiring equipment, parts, tools, and other materials needed for daily operations. The coordinator oversees purchasing and inventory functions, ensuring processes are optimized to maximize efficiency, control costs, and support business objectives.

What You Bring

• Strong organizational skills to manage inventory, purchase orders, and parts efficiently.

• Excellent communication and interpersonal skills to coordinate with team members, vendors, and internal departments.

• Attention to detail to ensure accurate processing of invoices, purchase orders, and inventory records.

• Ability to manage multiple tasks simultaneously while maintaining accuracy and timeliness.

• Proficiency with company software for inventory management, ordering, and record-keeping.

• Problem solving mindset to streamline processes, optimize costs, and resolve issues with parts or deliveries.

• Relationship building skills to maintain positive vendor and team interactions.

• Customer-focused approach to support internal teams and ensure smooth operational workflows.

Key Responsibilities

• Process and manage parts or material requests.

• Receive and respond to communications  regarding materials or equipment needs.

• Order parts, tools, or equipment for the warehouse or direct delivery to job sites.

• Handle returns of equipment and materials as needed.

• Review and authorize invoices, ensuring accurate pricing and quantities.

• Requisition and track inventory to maintain appropriate stock levels.

• Oversee warranty and excess/overstock return processes, utilizing vendors when possible to reduce costs.

• Enter and manage replenishment items using company software systems.

• Build and process purchase orders for warehouse or departmental needs; coordinate delivery when applicable.

• Coordinate courtesy calls or follow-ups for team members, ensuring necessary materials are delivered on time.

• Foster strong relationships with vendors and internal teams to ensure efficient service and favorable pricing.

• Collaborate with accounting to ensure timely and accurate processing of paperwork, especially during month-end cycles.

• Maintain positive relationships with colleagues, vendors, and other stakeholders to support smooth operations.

Licenses & Certifications

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• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.

• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.

• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.

• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.

• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.

• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.

• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.

• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.

• Safety First: A safety-first mindset built into every process so you go home safely every day.

• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.

• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.

• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.