Looking for more than just a job? At Sun Loan, you'll have the opportunity to make a real difference in your community while building valuable skills in customer service, sales, finance, and leadership.

For more than 30 years, Sun Loan has helped customers navigate life's financial challenges by providing personalized lending solutions, credit guidance, and exceptional service. With over 200 locations across the U.S. and Mexico, we're a company that invests in both our customers and our employees.

Why You'll Love This Role

As a Loan Specialist, you'll be at the heart of the branch, helping customers find solutions, build financial confidence, and achieve their goals. Every day is different. You'll build lasting relationships, help customers navigate lending options, support branch growth, and play a key role in the success of the team.

This is a great opportunity for someone who enjoys:

Building relationships and helping people
Working in a fast-paced, customer-focused environment
Developing sales and business skills
Growing into leadership opportunities
Being recognized and rewarded for results

What You'll Do

Help customers apply for and secure loan products that meet their needs
Build strong customer relationships through exceptional service
Contact customers regarding payment arrangements and account solutions
Identify opportunities for refinancing and additional services
Support collections efforts while maintaining a customer-first approach
Process loan applications accurately and efficiently
Maintain compliance with company, state, and federal regulations
Promote additional services including tax preparation, referral programs, and other branch offerings
Assist with branch operations and support leadership when needed

What We're Looking For

You don't need financial services experience to succeed here. If you're motivated, customer-focused, and eager to learn, we want to hear from you!

Ideal candidates have:

At least 1 year of customer service experience
Collections experience (a plus, but not required)
Strong communication and relationship-building skills
A positive attitude and strong work ethic
The ability to multitask and stay organized
A desire to grow professionally and take on new challenges

What's In It For You?

Competitive pay plus bonus opportunities
Career growth and advancement opportunities
Comprehensive paid training program
Medical, dental, and vision coverage
Telehealth access
401(k) with company match
Paid vacation, sick time, and holidays
On-demand pay access
A supportive team environment where your contributions matter

Schedule

Monday - Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 6:00 PM
Rotating Saturdays (November-March): 8:30 AM - 12:30 PM
No Sundays!

Join a Company That Invests in Your Future

At Sun Loan, many of our leaders started in branch-level positions and built rewarding careers through hard work, training, and commitment to serving customers. If you're looking for a place where you can grow, make an impact, and be part of a team that genuinely cares, we'd love to meet you.

Apply today and start building your future with Sun Loan.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Learn more about this Employer on their Career Site

Loan Specialist I - 288 (Urgently Hiring)