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- Administer end-to-end background screening processes for employees and contingent workers using First Advantage and related HCM systems, ensuring adherence to company policy, governance standards, and regional requirements.
- Initiate, monitor, and track background screenings in alignment with onboarding timelines and service level agreements.
- Coordinate screening requirements based on worker type, role, geography, and regulatory obligations.
- Ensure all required screening components are completed before clearance is granted.
- Review and assess screening results, including criminal history, non-criminal findings, OFAC and sanctions screening, adverse media reviews, and fingerprinting.
- Apply established adjudication guidelines and escalation protocols.
- Partner with Compliance, Legal, HR, and business stakeholders on escalated or sensitive cases.
- Support adverse action processes in accordance with applicable regulations and company standards.
- Maintain accurate audit documentation and evidence retention practices, and help keep process documentation, standard operating procedures, and workflow updates current.
- Identify process gaps, control risks, and opportunities for operational improvement.
- Participate in quality assurance reviews and compliance audits through reporting, documentation, and process validation.
- Provide regionally aligned support across multiple business units.
- Bachelor’s degree in Human Resources, Business Administration, Compliance, Criminal Justice, or a related field.
- 3+ years of experience in background screening, onboarding operations, compliance operations, or workforce administration.
- Experience working in a regulated or compliance-driven environment preferred.
- Experience administering background screening programs and adjudication workflows.
- Familiarity with First Advantage or a similar background screening platform.
- Knowledge of applicable screening and employment regulations, including FCRA and related compliance requirements.
- Strong attention to detail and the ability to manage sensitive and confidential information.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple priorities in a high-volume operational environment.
- Experience with HRIS and onboarding technologies, including Fieldglass and Oracle, preferred.
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